web statisticsweb stats Business Phone Systems Tech Talk Forum - VOIP & Cloud Phone Help

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#127553 03/10/06 04:48 PM
Joined: Jul 2005
Posts: 1,829
Member
*****
OP Offline
Member
*****
Joined: Jul 2005
Posts: 1,829
got a new client has an 8x24 with a flash,problem was reception could not transfer calls to ext's cause drt was set to 3 rings but
fna wan set to 4,now on the mics if there is v/m on an extension doesn't that take over the drt settings

Nortel Phone System Service
VoIP Demo

Nortel Phone System Service in Canada


Do you need a Nortel Phone System technician or specific Nortel parts?
Atcom to the rescue! Our telephone techs have qualified experience servicing and troubleshooting Nortel CICS, MICS, & BCM telephone systems.
Service in Canada from sea to sea.

#127554 03/10/06 06:36 PM
Joined: Oct 2002
Posts: 279
Member
Offline
Member
Joined: Oct 2002
Posts: 279
I believe this is same on an 0x32 as it is on an 8x24. The DRT needs to be set longer than the CFNA, if I am wrong I'm sure somebody will correct me.

#127555 03/11/06 04:14 AM
Joined: Oct 2005
Posts: 4,685
Likes: 4
Member
Offline
Member
Joined: Oct 2005
Posts: 4,685
Likes: 4
Same on all Norstars. Your problem is transfer recall and CFNA interaction. Transfer recall must be longer than CFNA if you want to CFNA to voice mail otherwise it will recall to the person that transferred the call. If it from the AA then it doesn't matter.

DRT is different. It only comes into play on initial call ringing in and then again AFTER the the transfer timer


Marv CCNA, CTUB
TeleMarv Services (Retired)
Providing telecommunication solutions in Ottawa Canada since 1990
#127556 03/13/06 12:02 PM
Joined: Oct 2002
Posts: 279
Member
Offline
Member
Joined: Oct 2002
Posts: 279
You are correct Marv, I was thinking of the transfer recall.

#127557 03/13/06 03:47 PM
Joined: Jul 2005
Posts: 1,829
Member
*****
OP Offline
Member
*****
Joined: Jul 2005
Posts: 1,829
thanks guys


Moderated by  MooreTel 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,262
Posts638,697
Members49,757
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
211,100 Shoretel
187,712 CTX100 install
186,800 1a2 system
Newest Members
BPopilek, Rich F, LewisR, TDKs79, Buttinset
49,757 Registered Users
Top Posters(30 Days)
dexman 18
Toner 11
TDKs79 8
teleco 4
Who's Online Now
0 members (), 140 guests, and 24 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5