|
|
Joined: Mar 2004
Posts: 253
Member
|
OP
Member
Joined: Mar 2004
Posts: 253 |
I have a nam on a 7.1 software mics. Ive recorded greeting 1 and 2 for day and night respectively. When a picks up it plays my recorded greeting then the default message. How do i disable the default message so that only the greetings I recorded plays.
|
|
|
Nortel Phone System Service in Canada
Do you need a Nortel Phone System technician or specific Nortel parts?
Atcom to the rescue! Our telephone techs have qualified experience servicing and troubleshooting Nortel CICS, MICS, & BCM telephone systems.
Service in Canada from sea to sea.
|
|
|
Joined: Jul 2005
Posts: 1,829
Member
|
Member
Joined: Jul 2005
Posts: 1,829 |
Have you created a ccr tree and disabled aa menu prompts
|
|
|
|
Joined: Mar 2004
Posts: 253
Member
|
OP
Member
Joined: Mar 2004
Posts: 253 |
i have aa menu prompts no and no ccr tree created or enabled
|
|
|
|
Joined: Oct 2005
Posts: 4,685 Likes: 4
Member
|
Member
Joined: Oct 2005
Posts: 4,685 Likes: 4 |
You will hear the AA menu prompt enven though you have it set to no because there is nothing else recorded to replace it.
You have put your entire greeting(s) in one place (as a greeting). The correct method is to split it, with only your salutation in the greeting and your instructions recorded in the table as a menu prompt.
Marv CCNA, CTUB TeleMarv Services (Retired) Providing telecommunication solutions in Ottawa Canada since 1990
|
|
|
|
Joined: Dec 2003
Posts: 2,086
Former Moderator-Nortel
|
Former Moderator-Nortel
Joined: Dec 2003
Posts: 2,086 |
You can "get rid" of a message without getting rid of it by recording 1-2 sec of a phone on MUTE.
If CON is the opposite of PRO Then what is the opposite of Progress?
|
|
|
Forums84
Topics94,287
Posts638,784
Members49,766
|
Most Online5,661 May 23rd, 2018
|
|
1 members (Toner),
140
guests, and
182
robots. |
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|