|
Joined: Oct 2005
Posts: 4,685 Likes: 4
Member
|
Member
Joined: Oct 2005
Posts: 4,685 Likes: 4 |
Did you load the back up after you did the re-install? Your corruption might be just have been re-loaded.
No you can't load a back up because the key code/sys id will be different.
You'll have recover the key codes from the old CP first.
Marv CCNA, CTUB TeleMarv Services (Retired) Providing telecommunication solutions in Ottawa Canada since 1990
|
|
|
Nortel Phone System Service in Canada
Do you need a Nortel Phone System technician or specific Nortel parts?
Atcom to the rescue! Our telephone techs have qualified experience servicing and troubleshooting Nortel CICS, MICS, & BCM telephone systems.
Service in Canada from sea to sea.
|
|
|
Joined: Oct 2004
Posts: 195
Member
|
Member
Joined: Oct 2004
Posts: 195 |
Hi guys, Anyone remember the Touch Tone Gate parameter for Norstar voice mail? This is the never bug solved for all Norstar VM. Ok I trying to be more clearly for all. This parameter is default NO for VM, but all VM thing different ,why ?? Exemple for all bilingual configuration(Engligh,Spanish,French …). Welcome to AAA company for .. dial 9….so I dial 9,okay the system go in the alternate language but the system waiting for valid touch tone(s)…That’s it because you are enable to dial a valid touch tone (9 for language) YOU MUST continuing with valid touch tones !!!!!!.So “Exiting system prompt†,the conclusion is ONLY for bilingual configurations, don’t try to replace the VM or do a install for scratch ,it’s REALITY and try to ask the solutions for Nortel tech support if someone thinking about. :toast:
|
|
|
|
Joined: Oct 2005
Posts: 4,685 Likes: 4
Member
|
Member
Joined: Oct 2005
Posts: 4,685 Likes: 4 |
Jack Mathrap got me thinking and he is right. So I just tried it on CP100... Here's what happens. Do nothing and you go to the operator Press 9 to switch to alt lanuage and then do nothing you are disconnected. Press 9 twice once to switch to alt language and then back to prime and it still disconnects. My theory is, once you have told the system you are dtmf capable by pressing 9 it waits for more dtmf digits, if none are provided it thinks you hung up and disconnects. YOUR CP IS NOT DEFECTIVE. WAY TO GO MATHRAP I just learn something.
Marv CCNA, CTUB TeleMarv Services (Retired) Providing telecommunication solutions in Ottawa Canada since 1990
|
|
|
|
Joined: Oct 2004
Posts: 195
Member
|
Member
Joined: Oct 2004
Posts: 195 |
Like you often said , “Another Nortel undocumented feature(or bug !!!!)â€Â. Like all Canadians telecoms techs, Norstar is a MUST. We install a bilingual VM (no choice !!!) for few years. Just keep going man. :thumb:
|
|
|
|
Joined: May 2004
Posts: 335
Member
|
OP
Member
Joined: May 2004
Posts: 335 |
ah HA!.....Then I guess the fix is to re-record the alt prompt....and leave out "...or stay on the line to be transfered" (after the other options are voiced)- in spanish of course.
Ok, I'll have to verify this on the test bench, but it sure seems like a sound theory to me!
Oh, and Marv: "Did you load the back up after you did the re-install? Your corruption might be just have been re-loaded."
no, I did the re-install and set up a very basic table by hand, no CCR or anything, just Gen Del and greeting 1 (bilingual, of course).
i restored the database after I found that that didn't change anything.
J
Thanks a million for your input, mathrap...sometimes you just need a fresh perspective!
Punch down all your damn pairs!..........(please).
|
|
|
Forums84
Topics94,262
Posts638,697
Members49,757
|
Most Online5,661 May 23rd, 2018
|
|
0 members (),
140
guests, and
24
robots. |
Key:
Admin,
Global Mod,
Mod
|
|
|
|