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#131983 02/14/07 10:33 AM
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I am working with a Nortel Norstar Meridian system and I was wondering how I might go about extending the available time lenth allowed to leave voice messages. I believe it is currently set to about 3 minutes. I am interested in increasing it's capacity to at least 5.

Apparently the maximum has always been 10 until I went and deleted my CCR tree and had to re-configure. Are those two even related? I read in the manual that I will have to connect to the system via a network connection of serial cable to change the voice mail lenth option. Is that true? I'm up in arms here. Thank you.

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Depends on which voice mail.

You can change the message length by changing the COS for mailboxes. CCR has nothing to do with it.


Marv CCNA, CTUB
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Norstar Voice Mail 3.0

Pardon my ignorance, but what does COS stand for?

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Class Of Service.


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You can edit NAM 3.0 COS entries with Norstar Voice Mail Manager Software provided the NAM has a NIC card or serial port installed.

Or as I said above you can change the COS for individual mailboxes. Different COS's have different message lengths.


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I would rather just change the COS for each individual mailbox. There is no NIC card in our system and no laptop available for serial port access.

Do I access that by Dialing Feature 983? I'm a pathetic newb. my apologies

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I'm still lost in the dark here. Can anyone shed a little light on how I might extend the allowable voicemail length for an individual mailbox?

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Check your "User Manual" or "Co-Ordinator Guide" under mailboxes. If you don't have a manual, click on the link atb the top of the page to get one.

Barring that, get a local installer to come in & show you how to maintain your system's VM. It'll be well worth the investment.

Dave


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COS stands for Class of Service.
If you have CallPilot Voice Mail then you have 15 of them. 983 comand will do nothing good for you because does not have option for message lenth. You have to connect with crossover network cable and do changes.
Comand 983 can give you an option to change COS.
you can try COS 7 and see what heppend.

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Quote
Originally posted by ev communications, inc.:
COS stands for Class of Service.
If you have CallPilot Voice Mail then you have 15 of them. 983 comand will do nothing good for you because does not have option for message lenth. You have to connect with crossover network cable and do changes.
Comand 983 can give you an option to change COS.
you can try COS 7 and see what heppend.

vadim
anytel
Welcome welcome
ev communications, if read the entire post he is asking about a NAM.


Marv CCNA, CTUB
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