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Joined: May 2004
Posts: 335
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OP
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Joined: May 2004
Posts: 335 |
On a 7.0 XC MICS with 2 PRIs, several stations with programmed dss keys (feature*2...)do not light up when those dss stations are in use. Swapped phones and ports already.
Punch down all your damn pairs!..........(please).
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Nortel Phone System Service in Canada
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Joined: Feb 2006
Posts: 598
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Joined: Feb 2006
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On what? 7316, 7310, 7324 and Cap, Kim?
Two girls later and I'm back.....lol...been gone a while but see same faces still here. Lol
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Joined: May 2004
Posts: 335
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Joined: May 2004
Posts: 335 |
They have 50 or so 7316s and 30 M7310s. It's only happening on two 7310s.
Punch down all your damn pairs!..........(please).
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Joined: Feb 2006
Posts: 598
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Joined: Feb 2006
Posts: 598 |
What happens if you change the extension on that dss button? Is it the same extensions on the 2 sets that is not appearing?
Two girls later and I'm back.....lol...been gone a while but see same faces still here. Lol
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Joined: May 2004
Posts: 335
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Joined: May 2004
Posts: 335 |
We've tried changing extensions and still have the issue. Some extensions are the same and some are different.
Punch down all your damn pairs!..........(please).
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Joined: Jul 2005
Posts: 1,829
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Joined: Jul 2005
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I have had the same problem but it was on a bcm 400 i finally got one to work thats all i can say :shrug:
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Joined: Feb 2007
Posts: 2,473
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Joined: Feb 2007
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Have you physically change extensions or you changed numbers using the same ports? maybe you have bad LCD on that KIM!
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Joined: May 2004
Posts: 335
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OP
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Joined: May 2004
Posts: 335 |
It's on the 7310 itself (2 of them). I changed ports and flexed the DNs. The rececptionist has some of the same dss keys that light up when the user is off hook, but these 2 stations don't. The buton do work as intercom keys, but won't light up. (no they're not Ans DNs)
Punch down all your damn pairs!..........(please).
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Joined: Oct 2005
Posts: 4,685 Likes: 4
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Joined: Oct 2005
Posts: 4,685 Likes: 4 |
Marv CCNA, CTUB
TeleMarv Services (Retired)
Providing telecommunication solutions in Ottawa Canada since 1990
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Joined: May 2004
Posts: 335
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Joined: May 2004
Posts: 335 |
Ok, I rebooted...no effect. DSS keys still will not light up when the user is off hook on 2 phones. They do function as intercomm keys. On other stations they work fine. I'm beginning to think it's another 7.0 glitch.
Punch down all your damn pairs!..........(please).
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