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Joined: Jun 2006
Posts: 8,732 Likes: 2
Moderator-Nortel, Computers, General
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Moderator-Nortel, Computers, General
Joined: Jun 2006
Posts: 8,732 Likes: 2 |
Thought that I was right on the polarity. If the polarity is wrong, it simply won't work.
It sounds like you may have a defective CAP. For the fun of it, try swapping the phone 1st. If the same result, then it must be the CAP.
Scientists say that the universe is made up of Protons, Neutron & Electrons. They forgot "Morons".
Dave. (CTUB) Canadian Techs Use Bix!
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Nortel Phone System Service in Canada
Do you need a Nortel Phone System technician or specific Nortel parts?
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Joined: Mar 2008
Posts: 11
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OP
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may take a few days to get back to that job but i will take your advice and see if your suggestions help thanks. just trying to keep the old girl out of the scrap pile!
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Joined: Dec 2003
Posts: 2,086
Former Moderator-Nortel
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Former Moderator-Nortel
Joined: Dec 2003
Posts: 2,086 |
I have found that sometimes, I said sometimes, the CAP module works with reversed polarity but then acts weird, too. Like loosing the programming.
Connect the Positive to the Black and White.
Connect the Negative to the Yellow and Blue.
According to the Nortel manual it says to wire all 6 wires (2-phone, 4-voltage) whether 1 or 2 modules are used.
But that could also be so that if only 1 is used and later they add #2, wiring is already in place.
If CON is the opposite of PRO
Then what is the opposite of Progress?
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Joined: Mar 2008
Posts: 11
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went to site today checked jack wiring and it was as you said black to positive next i noted the voltage it was 20.5 v maybe little low but long run 400' (approx.)than i swapped out the cords ,and finally changed out the 7324 set and after each time still the same problem ! but the only time the line keys did not change back to default position was when i only connected the 7324 and not the cap set ..still open to suggestions
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Joined: Dec 2005
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RIP Moderator-Mitel, Panasonic
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RIP Moderator-Mitel, Panasonic
Joined: Dec 2005
Posts: 7,056 |
Turn off set relocation! Before you disconnect/reconnect any more sets or the CAP. John C. (Not Garand)
When I was young, I was Liberal. As I aged and wised up, I became Conservative. Now that I'm old, I have settled on Curmudgeon.
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Joined: Apr 2005
Posts: 2,501 Likes: 2
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I ran into a problem with 2 7324 phones each with 2 CAPS flaking out and solved the problem by replacing Ortronics cat 5e jacks they were using for both voice and data and replaced the voice side with a plain old biscuit jack. Both caps came up and never had problem since.
Dan S
We get old too soon, smart too late
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Joined: Oct 2005
Posts: 4,685 Likes: 4
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Joined: Oct 2005
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Have associated the CAP to the set in system programming?
Marv CCNA, CTUB
TeleMarv Services (Retired)
Providing telecommunication solutions in Ottawa Canada since 1990
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Joined: Mar 2008
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set relocate is off and cap is assigned to that extension
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