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Joined: Sep 2007
Posts: 7
Member
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OP
Member
Joined: Sep 2007
Posts: 7 |
Hi folks, I came in today to a freshly rebooted system due to a power outage over the weekend and can't make outgoing calls, with a nice "No free lines" message. Incoming calls work fine on this PRI. Is there anything that I can look at to see what went wrong before I call out the local expert? It would be nice to have it up sometime this morning.  Thanks, Ray
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Joined: Jun 2006
Posts: 8,732 Likes: 2
Moderator-Nortel, Computers, General
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Moderator-Nortel, Computers, General
Joined: Jun 2006
Posts: 8,732 Likes: 2 |
Call in someone in the know. While you're waiting, make sure that there is a UPS installed for the system. If not, get one.
This may be a CO problem in any event.
Scientists say that the universe is made up of Protons, Neutron & Electrons. They forgot "Morons".
Dave. (CTUB) Canadian Techs Use Bix!
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Joined: Dec 2003
Posts: 2,086
Former Moderator-Nortel
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Former Moderator-Nortel
Joined: Dec 2003
Posts: 2,086 |
Check lights on PRI Card.
Disable - then re-enable the card.
If you don't know about the above two lines then call a Norstar Tech.
Then call Telco.
If CON is the opposite of PRO
Then what is the opposite of Progress?
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Joined: Sep 2007
Posts: 7
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OP
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Joined: Sep 2007
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I have a ticket into AT&T as well as a Nortel installer who can be here by noon. We'll see what happens! Thankfully, incoming calls are not affected.
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Joined: Sep 2007
Posts: 7
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OP
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Joined: Sep 2007
Posts: 7 |
Mooretel: Definitely a new UPS on both phones and server -- must have been an extended power outage as both eventually cut out...
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Joined: May 2007
Posts: 231
Member
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Member
Joined: May 2007
Posts: 231 |
check routing may have had a software glitch on power outage,,,routing may have defaulted
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