web statisticsweb stats Business Phone Systems Tech Talk Forum - VOIP & Cloud Phone Help

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#144930 10/25/09 05:42 AM
Joined: Sep 2009
Posts: 173
Member
OP Offline
Member
Joined: Sep 2009
Posts: 173
Book says you can't change the hunt group DN's which default to 425-455. Plant 911 people did a DN change to 4 digits at startup and now the hunt group numbers are 2425-2455, and I'm having some hunt group problems that can't be resolved.
Place lines in hunt group 2427 and having it queue over after 15 seconds to hunt group 2428, the sets being assigned here. The line doesn’t ring in to the sets. Is this a know issue with the new BCM400 R4, or am I just not doing something correctly. I have been to BCM training in Dallas Texas, and thought I knew hunt group programming well. The hunt group DN's are assigned to ring and appear.

Nortel Phone System Service
VoIP Demo

Nortel Phone System Service in Canada


Do you need a Nortel Phone System technician or specific Nortel parts?
Atcom to the rescue! Our telephone techs have qualified experience servicing and troubleshooting Nortel CICS, MICS, & BCM telephone systems.
Service in Canada from sea to sea.

#144931 10/25/09 08:07 AM
Joined: Oct 2005
Posts: 4,685
Likes: 4
Member
Offline
Member
Joined: Oct 2005
Posts: 4,685
Likes: 4
No issue.

Make sure you have removed the lines from the HG sets.

Assign the the lines to HG, set the lines to ring the HG DN not the DN's in the HG. Or if using AA transfer to the HG DN.


Marv CCNA, CTUB
TeleMarv Services (Retired)
Providing telecommunication solutions in Ottawa Canada since 1990

Moderated by  MooreTel 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,262
Posts638,697
Members49,757
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
211,110 Shoretel
187,716 CTX100 install
186,809 1a2 system
Newest Members
BPopilek, Rich F, LewisR, TDKs79, Buttinset
49,757 Registered Users
Top Posters(30 Days)
dexman 18
Toner 11
TDKs79 7
pvj 4
jc2it 4
Who's Online Now
1 members (OBT), 69 guests, and 417 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5