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Have a customer with a cics and it is dead every morning , so customer throws the breaker off then on and system runs for another day or two, I brought it to my shop and sure enough with in 2 days with 1 phone attached it died , unplugged it and plugged it back in and it runs . for aprox 24-36 hrs any suggestions ?
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Joined: Jun 2006
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Moderator-Nortel, Computers, General
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Moderator-Nortel, Computers, General
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Sounds like the power supply to me...
Scientists say that the universe is made up of Protons, Neutron & Electrons. They forgot "Morons".
Dave. (CTUB) Canadian Techs Use Bix!
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Joined: Oct 2005
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What's the software? There are lock up issues with 6.1 release 1.
Marv CCNA, CTUB
TeleMarv Services (Retired)
Providing telecommunication solutions in Ottawa Canada since 1990
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Its a DR. 1 4x8 restricted ..another installer i work with occasionally, said it could be that the 5 volts is low so it runs until it can't substain the load (I've never heard of this) if so is it a single component or part of the mother board that can be replaced tks.
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Joined: Jun 2006
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Moderator-Nortel, Computers, General
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Moderator-Nortel, Computers, General
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Time to sell him a new one 
Scientists say that the universe is made up of Protons, Neutron & Electrons. They forgot "Morons".
Dave. (CTUB) Canadian Techs Use Bix!
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RIP Moderator-Mitel, Panasonic
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RIP Moderator-Mitel, Panasonic
Joined: Dec 2005
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Time you mess with that unit and get it fixed, your time would be better spent clicking the "EQUIPMENT" button at the top of this page. Been down the repair-it-myself road. It's full of curves, potholes, dead-ends, and speed-traps! Jump on the replacement equipment interstate! There are thousands of CICS out there and a bunch of them are for sale, AND THEY WORK! 
When I was young, I was Liberal. As I aged and wised up, I became Conservative. Now that I'm old, I have settled on Curmudgeon.
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Well Dave actually I did sell him a new one. But he told me to take the old one , so I was wondering if it was worth trying to get it fixed ,assuming the above info on the prob is correct ,
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Joined: Jun 2006
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Moderator-Nortel, Computers, General
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Moderator-Nortel, Computers, General
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It's your time, your dime then. Personally I prefer to waste my time on other things...
Scientists say that the universe is made up of Protons, Neutron & Electrons. They forgot "Morons".
Dave. (CTUB) Canadian Techs Use Bix!
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Joined: Feb 2005
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Last resort swap out the fuse at the bottom of the CICS behind the power plug or checks it's connections.
Otherwise sounds like the PS has taken its toll.
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Joined: Feb 2004
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thanks guys, I just changed out the fuse , looks like it has been pretty hot on the end so p/s could be fried as well tks
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