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Joined: Dec 2003
Posts: 2,086
Former Moderator-Nortel
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Former Moderator-Nortel
Joined: Dec 2003
Posts: 2,086 |
"feature not active" and "out of Service" will not go away until you have the middle light of the three goes on. After a bunch of flashing, the two on the left will come on before the right middle one.
And you do have the software Card in the slot toward the back?
If CON is the opposite of PRO
Then what is the opposite of Progress?
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Joined: Aug 2009
Posts: 26
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OP
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Joined: Aug 2009
Posts: 26 |
Yes on the software card.
I have connected to the RS232 port and the system runs through its reboot and states SysConfig file does not exist. Use default!!!
DCHCNTRL - ALERT: All TCMs are Out of Sync. Reset hardware if a new KSU is conne
cted.
DCHCNTRL - ALERT: System will restart after 120 seconds
DCHCNTRL - ALERT: To stop rebooting, enter stopreboot
I have reset the phone system and voicemail and this occurs every time.
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Joined: Sep 2009
Posts: 173
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Posts: 173 |
Callpilot can take over 30 minutes to boot up.
You must wait a fair amount of time.
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Joined: Aug 2009
Posts: 26
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Password: Starting Access/2 and Voicemail
SysConfig file does not exist. Use default!!!
Opening DSP Msg logfile
DSP[0]: 1.50.51.A8 Oct 04, 2004
DSP Abstraction Layer Binding to port 5001
DSP Abstraction Layer Accepting...
Language Debug: Reading '7.1\access2\runtime\alarm0.dat'.
Read language file '7.1\access2\runtime\alarm0.dat'.
Loaded 1 of 1 language file(s). Default language: 0 (hex).
Curr File Pool Path='7.0\access2\FILEPOOL\0\*.*'
Curr File Pool Path='7.1\access2\FILEPOOL\0\*.*'
TCM 1: Channel 0: DOWN
TCM 2: Channel 2: DOWN
DCHCNTRL - DCH0 Reader created
DCHCNTRL - DCH1 Reader created
DCHCNTRL - DCH2 Reader created
DCHCNTRL - DCH3 Reader created
DCHCNTRL - Number of D-channels trying :2
DCHCNTRL - ALERT: All TCMs are Out of Sync. Reset hardware if a new KSU is conne
cted.
DCHCNTRL - ALERT: System will restart after 120 seconds
DCHCNTRL - ALERT: To stop rebooting, enter stopreboot
Is this normal for the CP100? It has been going on for over 30 min.
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Joined: Dec 2003
Posts: 2,086
Former Moderator-Nortel
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Former Moderator-Nortel
Joined: Dec 2003
Posts: 2,086 |
If it keeps cycling over and over....no that is not normal.
Can you pull the line cords out of the call pilot and plug it into a digital phone? Does the phone work on both?
Yes - then plug them back in the CP and power cycle the CP ONLY. If it still cycles, you have a problem. I have not had that many problems to say it is software card or the CP itself.
What version is the CP and the MICS?
If CON is the opposite of PRO
Then what is the opposite of Progress?
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Joined: Feb 2007
Posts: 330
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Joined: Feb 2007
Posts: 330 |
Bad software. The first 2 CP100's that I ever installed had bad software and still to this day they are the only 2 out of box failures that my Nortel rep has ever had.
Hodgkin's Lymphoma Survivor! Took a step 20 years back in time. Managing the VHF radio network for the Florida Forest Service. Caloosahatchee District 17.
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Joined: Feb 2006
Posts: 598
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Posts: 598 |
To add to NTs point, if you do a port DN status, does it show busy, or the mail on the ports?
Two girls later and I'm back.....lol...been gone a while but see same faces still here. Lol
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Joined: Nov 2003
Posts: 1,310
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Posts: 1,310 |
If I remember correctly, there is a cold-start/default procedure for the CP. Isn't it asking for this in the boot-up string (SysConfig file does not exist. Use default!!! ... DCHCNTRL - ALERT: All TCMs are Out of Sync. Reset hardware if a new KSU is connected.)?
D. Ocean
Miami, FL
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Joined: Aug 2009
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In reference to the digital ports working, they do. We have removed it at this point and are taking to a repair center to check it out.
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