|
|
Joined: Sep 2004
Posts: 719
Member
|
OP
Member
Joined: Sep 2004
Posts: 719 |
I don't typically work on Nortel equipment, in fact this is the only one and I do it for free for a friend. This system is a Meridian 6X16 DR5...I think i have that right. I can call out no problems but when i reach an auto attendant that requires me to enter a 1 for this 2 for that etc. it goes no place. I can not hear the tones from the key pad. Is there a setting for this somehwere I missed?
Thanks for the help.
|
|
|
Nortel Phone System Service in Canada
Do you need a Nortel Phone System technician or specific Nortel parts?
Atcom to the rescue! Our telephone techs have qualified experience servicing and troubleshooting Nortel CICS, MICS, & BCM telephone systems.
Service in Canada from sea to sea.
|
|
|
|
Joined: Jan 2002
Posts: 2,328
Moderator-Comdial
|
|
Moderator-Comdial
Joined: Jan 2002
Posts: 2,328 |
Check to see if Tone is selected. May be on Pulse!
|
|
|
|
|
Joined: Mar 2002
Posts: 3,630
Moderator-Avaya, Nortel
|
|
Moderator-Avaya, Nortel
Joined: Mar 2002
Posts: 3,630 |
The lines are either set to pulse, or on the older systems, you had to tell it to allow a phone to dial digits after it made a call. Not sure why... Anyway, I will have to dig to find where it is in programming to make sure that is the setting I am looking for.
|
|
|
|
|
Joined: Mar 2001
Posts: 3,869
Member
|
|
Member
Joined: Mar 2001
Posts: 3,869 |
If you put a butt set on the line and put it on monitor, you will hear the clicking or the touch toning on dialing a call.
Assuming you can program a nortel, tone or pulse would be set under
"Lines"
THE Bracha, old blond specialist in Rube Goldberg solutions.
|
|
|
|
|
Joined: Jan 2004
Posts: 6,648
RIP Moderator-Nisuko-Tie, General
|
|
RIP Moderator-Nisuko-Tie, General
Joined: Jan 2004
Posts: 6,648 |
on the older Nortel's default was pulse its a lot quicker to check that then monitoring with a butt set
Skip
------------------------------------
Serving SW and West central Fl since 1984
|
|
|
|
|
Joined: Sep 2004
Posts: 719
Member
|
|
OP
Member
Joined: Sep 2004
Posts: 719 |
Thanks for all the help guys. I will keep you posted thanks
|
|
|
|
Forums84
Topics94,285
Posts638,782
Members49,766
| |
Most Online5,661
May 23rd, 2018
|
|
|
1 members (Keyset6),
119
guests, and
172
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
