Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
MICS PRI lines
#149601 09/21/11 09:48 PM
Joined: Jun 2005
Posts: 2,547
Member
OP Online Content
Member
Joined: Jun 2005
Posts: 2,547
Is there a way to simulate line appearances on phones with a PRI, at least for incoming?

Customer replaced 12 analog lines with a PRI. They use it pretty much for incoming only. First day they are saying that calls are dropping or recalling, but I think it is because they don't see the call on thier phone when they transfer the call.

I tried my best to explain the differences. I think another point is that they transfer the calls to another switchboard through analog extensions in a hunt group. When the caller disconnects, the other switchboard does not release, so I think they use the Norstar phone to see how many callers are still connected.

I put the target line on the phone and figured out how to add multiple appearances, but when the cal is transfered, the call is removed from the phone.

Version is 7.0. Second switchboard is for a braodcast studio to take callers live on air.

Nortel Equipment and Telephones
Re: MICS PRI lines
#149602 09/22/11 05:12 AM
Joined: Oct 2005
Posts: 4,681
Member
Offline
Member
Joined: Oct 2005
Posts: 4,681
PRI DID's are assign target lines. These can indeed be set to appear and ring on a set just like analog lines as you have done, but they are phantom appearances.

If you transfer the call it is no longer on your target line and it becomes available for another call and therefore goes dark.

You can try putting the T1 lines on the phone (lines 1-12) and see if they remain lit.


Marv CCNA, CTUB
TeleMarv Services
Providing telecommunication solutions in Ottawa Canada since 1990
http://www.telemarv.ca
Specializing in Nortel Norstar, BCM and Allworx VoIP Servers
Re: MICS PRI lines
#149603 09/22/11 07:28 AM
Joined: Jun 2005
Posts: 2,547
Member
OP Online Content
Member
Joined: Jun 2005
Posts: 2,547
Thats it what I was 1st thinking, but when I selected line 01, there did not seem to be the options to assign or ring in line assignments.

Thank for your imput.

Re: MICS PRI lines
#149604 09/22/11 01:15 PM
Joined: Oct 2005
Posts: 4,681
Member
Offline
Member
Joined: Oct 2005
Posts: 4,681
Its under terminals and sets > line access


Marv CCNA, CTUB
TeleMarv Services
Providing telecommunication solutions in Ottawa Canada since 1990
http://www.telemarv.ca
Specializing in Nortel Norstar, BCM and Allworx VoIP Servers

Moderated by  MooreTel, NTlayoff, Z-man 

Link Copied to Clipboard
Forum Search
Most Recent 5 Post
SV9100 Blue
by conxtel - 05/26/20 03:35 PM
No UM audio
by ILE - 05/26/20 02:14 PM
KXTD816 ringing wrong extension
by ToshiGal75 - 05/25/20 06:02 PM
SV9100 with 10 digit DIDs on SIP
by conxtel - 05/22/20 08:58 PM
SV9100 CP20 Question
by erniejoey - 05/22/20 11:41 AM
Who's Online Now
37 members (Mercenary Roadie, justbill, Yoda, Memphisribs, dans, Curlycord, dexman, Daniel, pdxjim911, Professor Shadow, hbiss, Meyery2k, Biztel Cuban Okie Tech, RATHER BE FISHING, newtecky, conxtel, tylan, CSB, ILE, Touch Tone Tommy, Bezzor, westerntelephone, KRRath, mike b, erniejoey, Talbot, gelehu, iatech3800, Rok1215, Droptop, Arthur P. Bloom, mongo5150, vicbob, phonman123, Skunky, morephones, nortelvoip), 504 guests, and 55 robots.
Key: Admin, Global Mod, Mod
Popular Topics (Views)
Forum Statistics
Forums95
Topics93,720
Posts635,863
Members49,287
Most Online5,661
May 23rd, 2018
Today's Birthdays
kevitosc, MJK
Newest Members
Taulbs, nikauri, Darrel Mullins, fleming23, AKP
49287 Registered Users
Get Tech Support Now! Click the banner below
Get Tech Support Now!
EMP & Lightning Home Surge Protection
EMP - Click Here!
Top Posters (30 Days)
Bob-o 14
dexman 9
ILE 9
Bluewater Sailing
https://www.patreon.com/bePatron?u=5256033
EMP Shield for Commercial - Home & Vehicle
Use Coupon code SAVE - Click Here!
Servpro Ventura 24-Hour Emergency Service
Free Estimates call us now 24Hours
Contact Us | Telephone System Tech Support | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2020
Trusted Partners