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Joined: Apr 2004
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MarkB Offline OP
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When I pick up the receiver (22 button non-display) and touch an outgoing line button, the receiver rings busy. When I put a 22 button display phon on that extension (205) and try to get an outside line - the display states "Restricted" and rings busy.

I am also confused as to the jargon with this system
COS - ?
FF- I assume they are the function keys on the top of the handset (and in order)

Thanks - Mark

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COS = Class Of Service
Your FF keys are as follows

FF7 FF8 FF9 FF10 * #
FFI FF2 FF3 FF4 FF5 FF6
These are the first two rows over the key pad


Russ runs a local service and private tech center.

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MarkB Offline OP
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Okay - I have located the port# (22) the COS is coming up as 0 (zero). I tried the extension and I still have no luck. Can I copy another extensions settings (without turning that ext off)??

Thanks - Mark

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If your system is using the default 2digit station numbers then your port will be 13=station 22.


Russ runs a local service and private tech center.

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MarkB Offline OP
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I believe the system is using a three digit station # - I went through the programming mode and found port#22 labeled as ext# 205.

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Then that tells me that they are not going by the default 3 digit stations numbering which would be 100-123. The COS 0 means they have access to all features so I would think it should work. The only other thing I can think of is to make sure you are programming the correct port. There is no copy mode that I know of. You may have to check the COS on a station that's works and then give the same COS to the station in question.



[This message has been edited by dtmf (edited April 12, 2004).]


Russ runs a local service and private tech center.

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MarkB Offline OP
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Okay, I went through the functions for two different stations (104 and the one that is Restricted 205) The settings from 02-51 (the station's settings) are identical except for 003 "Used BLF Port#".
From the Attendant settings for this station(205) are:
The COS is Zero
I chanegs the Station LockOut to 1111

Then I went to the station (205)
I tried function 74

The phone still shows restricted every time I hit the On/Off key

????

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There must be some kind of line assignments restricted to that station.

I did find a copy program.
FF9 2# (source port 1-24)# (target port 1-24)##

See if that clears it up.


Russ runs a local service and private tech center.

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MarkB Offline OP
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Awesome. That worked!!!

Thanks - Mark

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That was a pain wasn't it, glad we finaly get it going.


Russ runs a local service and private tech center.

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