web statisticsweb stats

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Page 2 of 3 1 2 3
#156018 06/15/06 11:24 AM
Joined: Oct 2001
Posts: 4,043
Member
Offline
Member
Joined: Oct 2001
Posts: 4,043
It should read "restricted" rather then CO not assigned.
Your sure that the button 3 is CO 3 ?
As for 83 grabbing CO 3 then CO 3 would have to be in trunk group 3 and the only line or the highest line in that trunk group.
If you want all sets to be the same on outgoing go into 605 and 606 and enter a * where it asks for a port or extension and a * for CO lines and then press store.
By the way, can you c access CO 3 on any of the sets?
MrG

Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

#156019 06/15/06 11:36 AM
Joined: May 2004
Posts: 324
Member
Offline
Member
Joined: May 2004
Posts: 324
if the ext is locked the display will say restricted when you try to make an outside call from them....

to make sure all exts are allowed to have access to all outside lines ...
go into programming
display:ent sys prog no:
your input: 604
display: day out co:
your input:press sp phone
display co(x)jak(01)enable or disable
your input: *
your input again:*
press autodial store

above will set all exts to have access to all lines in day mode
you will have to do the same again for night mode
prog 605 at start

hope this helps

peter

#156020 06/19/06 03:13 PM
Joined: May 2006
Posts: 15
edg1 Offline OP
Member
OP Offline
Member
Joined: May 2006
Posts: 15
hmm, seems that all the ext are assigned correctly. we still cannot get the co3 to work on some ext. 604 and 605 are ok. most ext work correctly though. any other ideas?

thanks for your time

#156021 06/19/06 03:44 PM
Joined: Jun 2005
Posts: 370
Member
Offline
Member
Joined: Jun 2005
Posts: 370
Sounds like you are almost to the last resort. Memory dump.
I had a customer get into one so bad that even when I changed all the programming back, it still would not work.

Stupid question time. Have you checked station programming to make sure button 3 is CO 3 and not reprogrammed as something else?
Program Button 003 store. If memory serves me right.


Do the job right the first time.
#156022 06/19/06 04:35 PM
Joined: Oct 2001
Posts: 4,043
Member
Offline
Member
Joined: Oct 2001
Posts: 4,043
Just to be sure the extension to port assignment has not been changed, on the sets that are not working press programm 99-6 and see if the port matches the extension.
Also just for the heck of it see if an SLT functions on the ports in question, I'm beginning to suspect a wiring problem.
Programming has to be done by the port.
You are using digital sets right?
Did you check the amp. connector to make sure it's seated properly?
I would disconnect all the cross connect, field wiring if your punched direct :nono: , or pull the bridging clips, what ever you have and use 1 biscuit jack with a digital set and go down all 8 stations on that card and check them 1 by 1.
Remember, allow 3 pair per station.
MrG

#156023 06/19/06 10:24 PM
Joined: May 2006
Posts: 15
edg1 Offline OP
Member
OP Offline
Member
Joined: May 2006
Posts: 15
3 pairs per station? it only requires 2 pairs per ext right? how to check for slt functions? 99-6 says correct ext, as we thought. thanks for your posts.

#156024 06/20/06 01:52 AM
Joined: Oct 2001
Posts: 4,043
Member
Offline
Member
Joined: Oct 2001
Posts: 4,043
Allow 3 pair per station on your count down the punch block for the 25 pair Amp. cable.
Digital sets actually only require 1 pair, the 2nd pair of each port.
the 1st pair is for SLT operation, XDP or if your using analog sets. It is a good practice to wire 2 pair to all your jacks. the 3rd pair on the blck is skipped.
Do as I mentioned above and I think you will be OK.
To check SLT operation you simply use an SLT or butt set.
MrG

#156025 06/20/06 10:25 AM
Joined: Oct 2005
Posts: 1,078
Member
Offline
Member
Joined: Oct 2005
Posts: 1,078
at this point i'dd re intialize

#156026 06/20/06 12:50 PM
Joined: May 2004
Posts: 324
Member
Offline
Member
Joined: May 2004
Posts: 324
wire out looks like this

white/blue = slt... ext.. 201 (leg 1)
blue/white = slt... ext.. 201 (leg 2)
white/orange Digi... ext.. 101 (leg 1)
orange/white = Digi.. ext .101 (leg 2)
white/green = ..(unused (leg 1)
green/white = ..(unused (leg 2)
white/brown = slt... ext... 202(leg 1)
brown/white = slt... ext... 202 (leg 2)
white/slate = Digi.. ext.. 102 (leg 1)
slate/white = Digi.. ext.. 102 (leg 2)

then uses red pairs
red/blue = (unused leg 1)
blue/red = (unused leg 2)
red/orange = slt... ext.. 203 (leg 1)
orange/red = slt... ext.. 203 (leg 2)
red/green = digi... ext.. 103 (leg 1)
green/red = digi... ext.. 103 (leg 2)
red/brown = (unused leg 1)
brown/red = (unused leg 1)
red/slate = slt... ext.. 204 (leg 1)
slate/red = slt.. ext.. 204 (leg 2)

and so on
peter

#156027 06/21/06 04:29 PM
Joined: May 2003
Posts: 2,924
Member
*****
Offline
Member
*****
Joined: May 2003
Posts: 2,924
Best TRouble shooting weould be to use a Seimons 4 conductor quick clip for the 66 block, plug into each station 9-16 at the backboard making sure that the Amp connector is properly seated. We run 2 screws into the plastic body pressing against the amp so it will never come off.) Then plug into the 8 jacks inside the Cabinet. The Quick Clip is a necessity for trouble shooting. Plugs right on to the 66 block. If phones are not working at the 66 block of exp module, check the wiring of the block and amp. Make sure that the station in question has outgoing access to the line 605-606 and that the buttttons are set right. To check button
PROGRAM 99, press button- display will show assignment. Concentrate on 1 ext at a time.
LAST RESORT= initialize switch, check for above problems and if fixed, reprogram.

Page 2 of 3 1 2 3

Moderated by  Carl Navarro, OBT 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,289
Posts638,797
Members49,767
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
212,355 Shoretel
189,018 CTX100 install
187,395 1a2 system
Newest Members
Robbks, A2A Networks, James D., Nadisale, andreww
49,767 Registered Users
Top Posters(30 Days)
Toner 21
teleco 6
dexman 5
jsaad 3
dans 3
Who's Online Now
2 members (Toner, justbill), 187 guests, and 181 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5