|
Joined: Dec 2005
Posts: 2,928
Member
|
OP
Member
Joined: Dec 2005
Posts: 2,928 |
I have a Panasonic 824 with 3 lines the first line is a pots line the 2nd and 3rd are voip lines. I am having trouble getting these lines to hunt. I normally just have the hunting set up in the co switch, this is the first time I am using copper and voip and the hunt is not set up in the siwtch. I do not work on these sytems often and I am doing this one as a favor for a close friend. any sugestions?
I Swear I did not touch anything
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
Joined: Dec 2005
Posts: 2,928
Member
|
OP
Member
Joined: Dec 2005
Posts: 2,928 |
programming via PT not laptop
I Swear I did not touch anything
|
|
|
|
Joined: Oct 2001
Posts: 4,043
Member
|
Member
Joined: Oct 2001
Posts: 4,043 |
Are they from the same LEC? There's nothing in the KSU that will compensate for this. It doesn't matter how your programming but I can tell you that software is slick. MrG
|
|
|
|
Joined: Dec 2005
Posts: 2,928
Member
|
OP
Member
Joined: Dec 2005
Posts: 2,928 |
They are not form the same lec, The voip lines (vonage I think) are now hunting fine I was able to do that threw the carrier on line. The copper line is from verizon, I will just have them add a call fwd busy to the first voip line. and I should be set...all else is working...Thanks for the quick response, I thought that was the case.
I Swear I did not touch anything
|
|
|
|
Joined: Jan 2005
Posts: 15,378 Likes: 13
Moderator-Vertical, Vodavi, 1A2, Outside Wire
|
Moderator-Vertical, Vodavi, 1A2, Outside Wire
Joined: Jan 2005
Posts: 15,378 Likes: 13 |
Yep, no KSU or PBX of any brand or vintage can provide hunting unless ISDN is being used for the connection to the CO. Your choice to have CFB is the only way to make this happen, but don't forget a few very important factors: If it's a business account, they will be charged message units (2-12 cents per call for 1MB lines) or simply usage minutes for the call that is "hunted" to the other carrier's line(s).
Ed Vaughn, MBSWWYPBX
|
|
|
|
Joined: Dec 2005
Posts: 2,928
Member
|
OP
Member
Joined: Dec 2005
Posts: 2,928 |
Thanks Ed, I made them aware of pos. charges. I just wanted to confirm that the system could not do this, I kind of already knew it could not, but wanted to confirm anyway, I like to reinfource things I am not 100% sure of. The hunting will be on local call to the next line on a plain pots line, so besides the feature cost their should be minimum expense. Please don't mention ISDN, I spent 3 hours on a GSA account today correcting ISDN features drove me crazy
I Swear I did not touch anything
|
|
|
Forums84
Topics94,262
Posts638,696
Members49,757
|
Most Online5,661 May 23rd, 2018
|
|
3 members (Yoda, Toner, Curlycord),
135
guests, and
240
robots. |
Key:
Admin,
Global Mod,
Mod
|
|
|
|