I have installed a kxtes824, with a three line expander card, 2 Caller id cards(which refuse to work!!)and a voice mail card. Line 3 is the dedicated fax line which they also wish to use for making outgoing calls. I programmed the jack the fax is connected to to only take line 3 when it goes off hook. But when i connect the fax it's saying it's off hook all the time, any ideas? Also is it possible to route incoming calls on this line to only certain jacks?

I am also having an issue with the voice mail, internal on each phone is fine and i can record a common OGM but i can not figure out how to set the system to answer, play the OGM and record a message when the office is unattended.
Any suggections would be really appreciated.
Thanks.
Alan.