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Joined: Dec 2004
Posts: 5,722
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Joined: Dec 2004
Posts: 5,722 |
Had a guy call wanting this. It is a KXTA824 with a TVA50 VM. He has had it doing CID transfer but is now wanting to use it with a PIN transfer to extension.
He sees where to put in the PIN, allow it in COS, and Custom Prompt, but can't get it to transfer.
It shows in the manual for CID/DID transfer. But not how to use it.
Any ideas?
Ken
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Joined: Oct 2005
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in maint console higlight it and use help files or get in the queue with bts ts.
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Joined: Oct 2001
Posts: 4,043
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KLD, in the custom service menu check to see that the "call transfer any time"
is set to PIN.
It could also be that there is no assigned time mode if the time isn't set to none.
MrG
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Joined: Dec 2004
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Thanks, Mr. G. I will pass this on.
Ken
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Joined: Oct 2005
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if you have them highlight pin mode in service settings and and hit f1 it gives good details
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