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Joined: Jun 2005
Posts: 114
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OP
Member
Joined: Jun 2005
Posts: 114 |
Our admissions dept has a TD1232 system, using
7230 phones. I've received three complaints
in the past month that the phone wouldn't ring.
Turned out ringer had turned off ( display read
"RNGOFF"). Users swore they never touched
that button. (in some cases it happened over the weekend). And, I can't imagine how they
could have accidentally done it either...
I was hoping someone here may have more experience
with this...
Any ideas?
Thanks,
DrP
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Joined: Oct 2001
Posts: 4,043
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Joined: Oct 2001
Posts: 4,043 |
Either someone is playing games and/or the cleaner is doing it accidently.
I have seen both.
I have never seen or heard of this happening on its own.
MrG
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Joined: Dec 2005
Posts: 7,056
RIP Moderator-Mitel, Panasonic
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RIP Moderator-Mitel, Panasonic
Joined: Dec 2005
Posts: 7,056 |
What Mr. G said! John C. (Not Garand)
When I was young, I was Liberal. As I aged and wised up, I became Conservative. Now that I'm old, I have settled on Curmudgeon.
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Joined: Jan 2007
Posts: 2,116 Likes: 2
Admin
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Admin
Joined: Jan 2007
Posts: 2,116 Likes: 2 |
I agree with Mr G, never on its own. If the phone is ringing and you press volume down button, it can turn off the ringer, you dont have to press the ring button and then volume controls. Happens all the time
“I have not failed. I've just found 10,000 ways that won't work.”
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Joined: Dec 2005
Posts: 7,056
RIP Moderator-Mitel, Panasonic
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RIP Moderator-Mitel, Panasonic
Joined: Dec 2005
Posts: 7,056 |
THAT IS THE FIRST COMPLAINT WE GET FROM ALL INSTALLS. "MY PHONE WONT RING" DUH. Shame on me! Lighten up John! No more coffee today for me!  John C. (Not Garand)
When I was young, I was Liberal. As I aged and wised up, I became Conservative. Now that I'm old, I have settled on Curmudgeon.
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