|
|
|
|
Joined: Aug 2008
Posts: 5
Member
|
OP
Member
Joined: Aug 2008
Posts: 5 |
KX-TD816 Caller ID Problem:
I have 1 PSTN, 1 VoIP and now 1 T-Mobile line. PSTN and VoIP pass Caller ID perfect. T-Mobile is sending Caller ID (Have tested directly from router to CID basic phone), but it is not displaying. Only says C001. T-Mobile said their CID signal is 400MS. CID is enabled, and 2 of 3 CID works fine, just not with T-Mobile. Any suggestions?
Thanks
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Oct 2001
Posts: 4,043
Member
|
|
Member
Joined: Oct 2001
Posts: 4,043 |
Zalex, it sounds as though your T-Mobile line is line 3?
Switch this with the PSTN and VOIP lines and this will narrow down the problem.
Either the system doesn't like what's being sent or the system isn't programmed properly for the port that your T-Mobile line is on.
Switch it and see if it displays and let us know.
----------------------
MrG
|
|
|
|
|
Joined: Aug 2008
Posts: 5
Member
|
|
OP
Member
Joined: Aug 2008
Posts: 5 |
I have moved lines around, checked to make sure CID is enabled, and I also connected a basic CID phone to the T-Mobile router, and CID is passed from T-Mobile. I wonder if there is a different protocol now for CID, that the Panasonic needs to see? T-Mobile mentioned their CID is 400ms. If this is correct, how would I change this C/O to accept? Thanks!
|
|
|
|
|
Joined: Oct 2001
Posts: 4,043
Member
|
|
Member
Joined: Oct 2001
Posts: 4,043 |
"I have moved lines around"
Yes, but are you getting the CID on a system phone when you put it on one of the 2 ports that is already passing CID on your PSTN or VOIP?
That would tell us that you don't need to make any program changes as to how the system sees it.
It sounds like all you need to do is enable CID for that line in field 406.
What CO port is this plugged into?
Is this plugged into CO port 3?
You do know that 1 CID card is good for only 4 lines?
-----------------------------
MrG
|
|
|
|
|
Joined: Aug 2008
Posts: 5
Member
|
|
OP
Member
Joined: Aug 2008
Posts: 5 |
Yes, on each of the PSTN and VoIP lines (when moved to the port where T-Mobile line is) CID passes to System Phone perfectly.
|
|
|
|
|
Joined: Aug 2008
Posts: 5
Member
|
|
OP
Member
Joined: Aug 2008
Posts: 5 |
Mr. Gemini, or anyone: I have call forwarded T-Mobile number to another VoIP c/o on the system, and Call ID passes to the system phones.... so, all CID is enabled on all C/O. Could it be DTMF or FSK type CID ?
|
|
|
|
Forums84
Topics94,284
Posts638,772
Members49,765
| |
Most Online5,661
May 23rd, 2018
|
|
|
0 members (),
93
guests, and
289
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
