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#165539 12/03/09 04:39 AM
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Volpe Offline OP
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The T-1(96187) IS the point to point(2 PBXs) which is connected to the fiber boxes.

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#165540 12/03/09 05:26 AM
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You're running all over the place. Just exactly how far is it between these two PBX's that are tied together with a Point to Point T-1.


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#165541 12/03/09 10:18 AM
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Do the trunks come from the T1 that ties the 2 PBX together.
You have fax problems sending to outside faxes? or just to other building.?
CSU = Channel Service Unit. Think of it as a line conditioner. Panasonic requires it on any T1 or PRI.
More advanced CSU's have stats and diagnostics.

#165542 12/03/09 10:33 AM
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What are the fiber boxes for?
You say you switched to PRI in 2006 but are talking about a T1 card. Pri is 50290.
Do you have a PRI for trunks and then a P2P t1 for connecting 2 switches???

#165543 12/04/09 04:36 AM
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Volpe Offline OP
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The FAX problems are: Cannot fax out to external telephone numbers, and cannot receive fax from outside the company.

#165544 12/04/09 04:41 AM
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I'm also getting info about the T1 carrier that they implemented VOIP in 2006. Doesn't matter whether T1 is PRI or not, separate T1s in different buildings are generating errors. It seems to be happening early in the morning or over weekends, etc.

#165545 12/04/09 05:32 AM
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Everything matters in trouble shooting.

#165546 12/04/09 05:36 AM
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Volpe Offline OP
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Troubleshooting where? T1 Carrier? Or, PBX Vendor?

#165547 12/04/09 06:01 AM
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Any remote tech support can't figure out squat unless you can impart to them the exact setup you are working with. I still don't understand the setup you have and I don't think anyone else watching this thread does either. You ask for help, we have to ask questions, and receive answers. Just trying to help.

#165548 12/04/09 06:35 AM
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I'm still trying to find out myself. Purchasing hires PBX vendors, we are not in loop. They come in changes environment, we don't know what's going on. There is no one from technical side looking after the company's phone lines. I'm basically cleaning up a mess.

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