web statisticsweb stats Business Phone Systems Tech Talk Forum - VOIP & Cloud Phone Help

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#165802 01/26/10 03:53 AM
Joined: Jan 2008
Posts: 76
Member
OP Offline
Member
Joined: Jan 2008
Posts: 76
I have a Customer with a KXTVA voicemail. It is not delivering messages on time. For example...they left a message in the general mbx this morning and all of a sudden they had 9 messages from the days before.

Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

#165803 01/26/10 05:58 AM
Joined: May 2003
Posts: 2,924
Member
*****
Offline
Member
*****
Joined: May 2003
Posts: 2,924
Make sure all patches are installed and sw UPDATED.
Also ensure that unit was initialized.
Also check disk reports and mailboxes to see if boxes are full or disk short on space.
You may have to cut back VM HOGS!!

#165804 01/26/10 07:58 AM
Joined: Mar 2009
Posts: 238
Member
Offline
Member
Joined: Mar 2009
Posts: 238
To add to what brokeda said: 1. what system is this connected to? 2.You said the general mbx, do you mean 998? 3.When the messages were finally listened to, were they identified as "new" messages or "old" messages.


Moderated by  Carl Navarro, OBT 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,262
Posts638,696
Members49,757
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
211,098 Shoretel
187,710 CTX100 install
186,795 1a2 system
Newest Members
BPopilek, Rich F, LewisR, TDKs79, Buttinset
49,757 Registered Users
Top Posters(30 Days)
dexman 18
Toner 11
TDKs79 8
teleco 4
Who's Online Now
2 members (Professor Shadow, pvj), 168 guests, and 246 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5