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Joined: Aug 2006
Posts: 36
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OP
Member
Joined: Aug 2006
Posts: 36 |
We just purchased a multitech voip 410 unit and I am having issues trying to figure out the analog requirements.
Currently we have two analog lines setup on the pbx. The lines are utilizing the kxtda0107 analog cards.
Currently my analog lines are setup for extension xx and bb
What I would like to do is for the extension xx to rollover to bb if it is being in used by the voip. This way we can have two users using the voip at the same time.
On the multitech voip, I have the system set to hunting for available channels if one of them is busy.
What do I need to do on the pbx to make this happen?
Do I need to create a pilot number lets call it ext cc.
User dials ext cc and it hunts for any available analog lines in the hunt group. (aa and bb)
Or can we setup a pilot number called aa
User dials ext aa and it automatically hunts for aa or bb.
If this is the case, how can I program this using the handset. Or if software is available for the kxtda-100, would this be an easier route to pgram the pbx?
thanks,
in advance.
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Joined: Oct 2001
Posts: 4,043
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Member
Joined: Oct 2001
Posts: 4,043 |
When you refer to "lines", I believe your actually referring to analog ports, not CO lines, correct? If I understand the question it sounds as simple as setting Ext. xx to forward under a busy condition to Ext. bb. ------------------------ MrG
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Joined: May 2003
Posts: 2,924
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Joined: May 2003
Posts: 2,924 |
They should really be in a Group 605 or other 6xx. The hunting in the Multi Tech is for the other end or incoming
You dial 605, this rings a local slt, if set for Auto Complete the Multi Tech connects to a Pre determined remote location, when connected it would either ring in to a CO port or provide remote dial tone. If not set for Auto the Port answers with local dial tone and waits digits from the address book, 6 could be ring CO line Houston, 7 could be remote dial tone from Houston. With remote dial tone you can dial an ext, dial dept group, Page, check VM etc.
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