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#166050 03/22/10 06:37 AM
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xgody Offline OP
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Last week i bought a Panasonic PBX (KX-TDE100SN) from the Panasonic distributor in Singapore

I have been trying to connect with Unified Management console V5.0.1.5 R1 , however we are getting error saying the required software for Panasonic KX-TDE100 has not been installed into the computers

And we have tried with all the version V2 to V5 , nothing seems to be working.


Screen shot of the error msg

https://img691.imageshack.us/img691/7871/errorcc.jpg

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#166051 03/22/10 09:00 AM
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OBT Offline
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It could be the system software and the maintenance tool are for different country, where did you get the maintenance tool


“I have not failed. I've just found 10,000 ways that won't work.”
#166052 03/22/10 09:47 AM
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xgody Offline OP
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even the maintenance tool i got from Singapore

#166053 03/22/10 12:31 PM
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OBT Offline
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Is the system starting
when you loaded the maintenance tool did you sellect the correct country for the system. Was sn an option?


“I have not failed. I've just found 10,000 ways that won't work.”
#166054 03/22/10 10:01 PM
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xgody Offline OP
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i selected SN ...

#166055 03/23/10 12:27 AM
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OBT Offline
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can you read the files on the sd card with an sd reader


“I have not failed. I've just found 10,000 ways that won't work.”
#166056 03/23/10 04:10 AM
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xgody Offline OP
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YES can

#166057 03/23/10 05:09 AM
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xgody Offline OP
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OBT thnx for trying to help. got it connected smile had to install 5.1.3.3_R1 version of the software.


Moderated by  Carl Navarro, OBT 

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