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Joined: May 2011
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Joined: May 2011
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Hello, I have recently installed a new KX-TA824 in which I wanted to add 3 KX-TD7896 cordless phones to. Out of the box, I have the base unit plugged into port 109, I get a solid RUN light. The port has been programmed for "cordless connected" and have tried cordless "not connected" both, but in any case the handset says "no signal" even if I'm 1-2 feet from base unit. If I toggle to PBX setup or Base setup on the handset I just get 3 error beeps. This is driving me nuts. I know I'm missing something stupid, but I can't find it. Please help anyone, as the customer is getting a little hacked. Thanks, KD
KD
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Joined: May 2003
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Where you bought it should have Tech Support.
It's all in the manuals. There are 4.
Installation, Programming, Features, and Programming.
Forget cordless, it's the same as a PT.
If a PT hard phone works on the port the the 7896 will. Switch would be on PBX.
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Joined: Jul 2010
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This might be obvious, but is the cordless set that you are using the one hardcoded to the base?. Since you have 3 of them, could you have mixed the bases and phone sets?
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Joined: May 2011
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Thank you for your reply. I am ashamed to admit it in public, but I had gotten the handsets and bases mixed up, so I was trying to make a phone work on the wrong base unit. Duh! I do appreciate your quick response though.
KD
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