|
|
Joined: Oct 2005
Posts: 92
Member
|
OP
Member
Joined: Oct 2005
Posts: 92 |
I am working on a 96/72 DBS Ver8 in a government center I have a situation where a phone line CO#30 (The public defenders line) is direct ringing two phones the public defender and his secetary who is also in charge of zoning and in a ring group off an auto attendant for zoning calls. Public Defender calls(CO #30) that are going unanswered need to go to the public defenders mailbox (Amanda VM)but they are winding up in the zoning mailbox. When 2 phones are direct ringing the same line how do I program the call to go to a specific mailbox
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
Joined: Oct 2005
Posts: 92
Member
|
OP
Member
Joined: Oct 2005
Posts: 92 |
Additional INFO: I believe have used all 8 ring groups for other departments
|
|
|
|
Joined: Jun 2011
Posts: 5
Member
|
Member
Joined: Jun 2011
Posts: 5 |
Remove ringing from all phones except the Public Defenders for CO#30 and forward the phone to voice mail hunt group number and program call follower ID digits to mailbox.
|
|
|
|
Joined: Oct 2005
Posts: 92
Member
|
OP
Member
Joined: Oct 2005
Posts: 92 |
So Panotechnic by saying to remove ringing from all other phones for co#30 are you saying there is no way to program "line ownership" on the panasonic. If so Ill have to direct ring to a single line port connected to a chime call forward No answer the chime to the public defenders mailbox program a direct pickup key on both the Public defenders phone and his secetary for the chime extension number and call it a day.
|
|
|
|
Joined: Jun 2011
Posts: 5
Member
|
Member
Joined: Jun 2011
Posts: 5 |
No you program the Co30 to ring at a particular extension and locally forward for a no answer 723 to your voice mail followed by programing CF ID to the type of voice mail you are using.
|
|
|
Forums84
Topics93,967
Posts637,413
Members49,704
|
Most Online5,661 May 23rd, 2018
|
|
0 members (),
134
guests, and
35
robots. |
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|