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Joined: Oct 2003
Posts: 6
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OP
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Joined: Oct 2003
Posts: 6 |
According to the Manual in Release 5.5 if a subscriber's internal extension is forwarding to an external number and the external number doesn't answer, the call goes to the subscriber's internal mailbox. Is this still true in Version 6 of Imagen? We have Version 6 and I have tried programming my extension for testing purposes and I can't get it to go to my voicemail for my extension.
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Joined: Mar 2001
Posts: 7,350
RIP Admin
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RIP Admin
Joined: Mar 2001
Posts: 7,350 |
Yes if it is not answered the caller should hear a message that the called party is not answering and send them to there mailbox. How do you the Follow Me number set up?
Russ runs a local service and private tech center. ![[Linked Image from sundance-communications.com]](https://www.sundance-communications.com/installers/logos/65graphic.jpg) [/url]
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Joined: Aug 2002
Posts: 4,925 Likes: 1
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Administrator
Joined: Aug 2002
Posts: 4,925 Likes: 1 |
Is the Imagen set for a screened transfer?
And are you testing with a outside line calling in and the call is answered by auto attend?
[This message has been edited by SSPhone (edited November 12, 2003).]
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