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Joined: Dec 2004
Posts: 65
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Joined: Dec 2004
Posts: 65
HI ALL,
I'M A ONE-MAN INTERCONNECT. I HAVE A CUSTOMER WITH A PROBLEM AFTER SWITCHING FROM A FULLY WORKING AT&T PRI TO AN SBC PRI.
SYPTOMS: B CHANNEL LOCKUP(RANDOM) AND CHANNEL
APPEARANCE PROBLEMS ON DSS CONSOLE.

THE DK424 4.3 C/D PROCESSOR HAS "AF" ROMS AND THE RPTU2 HAS "21A" & "61A" ROMS.
I WAS TOLD BY A COUPLE OF OTHER TECHS THAT THE "AW" ROMS MAY FIX THIS PROBLEM. THEY ALSO RECOMMENDED RPTU UPGRADE ROMS.

I'M ALSO IN NEED OF DKI ADMIN 4.3.3 OR NEWER.
I CURRENTLY HAVE 4.3.2 AND 4.0 WITH RED DONGLE.

THE MAIN QUESTION IS: DOES TOSHIBA ISSUE RELEASE NOTES ABOUT BUG FIXES IN NEWER ROMS?
CAN I GET THOSE NOTES?

I TRIED TO KEEP A LONG STORY SHORT HERE, BUT, I CAN GIVE YOU MORE INFO IF REQUESTED.

THANKS A BUNCH IN ADVANCE,
BILL

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Joined: May 2003
Posts: 2,267
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Joined: May 2003
Posts: 2,267
Bill,
I would strongly suggest that you edit your profile to include your e-mail address.

------------------
Intertel Telephone Repair
Toshiba Telephone Repair

Joined: Jun 2003
Posts: 3,273
Likes: 1
Moderator-Toshiba
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Moderator-Toshiba
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Joined: Jun 2003
Posts: 3,273
Likes: 1
It's a good idea to be on the latest software, even if the it doesn't specifically fix your problem it may fix other problems. So, yes, if you can get the latest software go for it. Though, I would change the RPTU rom chips to the 52/62 set before changing the processor software. Toshiba used to give release notes about DK software revisions, but I've not seen it updated since revision 9R.

Joined: Dec 2004
Posts: 65
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Joined: Dec 2004
Posts: 65
HI ALL,
I WAS MISTAKEN...THE C/D PROCESSOR HAS "9M" ROMS OOPS!
WILL UPDATE E-MAIL (2 MEG LIMIT THOUGH) BUT CAN SEND TO ANOTHER IF NEEDED.
THANKS!
BILL

Joined: Sep 2004
Posts: 2,017
Former Moderator-Toshiba, Request an Installer
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Former Moderator-Toshiba, Request an Installer
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Bill -- Guess what? There have been 19 upgrades to the C/D Processor since ROM 9M.

The latest (and last) is ROM AW.

Good Luck.

[This message has been edited by Voyager (edited December 30, 2004).]


Now available Voicemail Programmer Kit to program your Toshiba Voice Mail across your network.

Toshiba Technical Support at: One Ring Telecom

Moderated by  Carlos#1, phonemeister 

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