atcomsystems.ca/forum Forums TDM Business Telephone Systems Toshiba Telephones & Systems DK280 - 2 Stations ID as "20"

I have a customer with a two cabnet DK280. I added an addtional PDKU2 and the 2nd and 3rd ports both come up as Ext 20 in a three digit dial plan. I changed the card - same problem with the 2nd & 3rd Ports. All other ports OK. Appreicate any help.

put a display on those 2 ext and dial #402
that will give you the ports
then go to program 04 and look at the ports and icm number if its 2 digits change them to your 3 digit dial plan ext #
and is there enough soft ware in the cabinet to support all your trunks and stations

[This message has been edited by KENB (edited June 07, 2005).]

[This message has been edited by KENB (edited June 07, 2005).]

Used #402 and showed on both ports: Physical 00 & Logical 00. Checked program 4 for the ports 049 and 050 and was correct three digts (249 & 250), but re-entered anyway. Still showing Sta 20 on both.

did you say port 00 or 049 and 050
?

[This message has been edited by KENB (edited June 08, 2005).]

2-digit Port: 00. Although I checked the phyical port on the switch 049 & 050 for program 4

can you look through 01-02-03-04 top to bottom to see if 00 is hidden there

Try plugging in a display on ports 049 & 050 directly at the frame, do ICM #401 to see the station number. If it shows 249 & 250 then try dialing 249 & 250 to see what happens. Also call another display phone from these stations and see what shows up on their display. It maybe that someone changed the display name to say "20" do a ICM# 620, I think to clear name. Also check the ICM buttons for these two ports in program 39 to make sure they are correctly programmed for primary DN, and not a secondary DN of 20.

[This message has been edited by Telephonyman (edited June 09, 2005).]

Unable to dial any ext. Will take 2 digits, any more terminates the call. No access to any lines, although shows busy lamps.

did you add the 2nd cabinet
can you post the card and soft ware configuration for the system since we dont know it


[This message has been edited by KENB (edited June 10, 2005).]

The second cabinet was existing. The Software is: RBAX6M