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#181528 08/24/05 09:00 AM
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We use a pool line to grab an available line to make outgoing calls. We have one phone that when you go to use the pool line it is set to a specific line and if someone is using it, you can't make an outgoing call, even though it's suppose to grab an available line. Any ideas how to fix. Is this a programming issue or something else.

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Sounds like programming issue
You didnt say which system
if you have remote maintence ,some one on this board can dial in and fix it for you.

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Looks like the key is programmed as a line key not a pooled line button. Look at program 39 on the phone and check how the phone is programmed.

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Our company services all of Orange county...give me a email and we can swing by to program it for you.


Moderated by  Carlos#1, phonemeister 

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