|
|
|
|
Joined: Sep 2005
Posts: 11
Member
|
OP
Member
Joined: Sep 2005
Posts: 11 |
Working with my first Toshiba and need help on Caller Id programming:
1. Can't get CID information to display on other than the 'owner' station for a given CO line, even though that CO line appears on several stations. This greatly lessens the value of CID in my client's shop. Any way to fix?
2. When using CF External, DK40i does not send CID information for the original caller; rather you get CID for line DK40i uses to forward the call, unlike the LEC's CF feature. Can this be fixed to send the more valuable original caller CID info?
THANKS!
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Aug 2002
Posts: 4,925 Likes: 1
Administrator
|
|
Administrator
Joined: Aug 2002
Posts: 4,925 Likes: 1 |
Originally posted by Bi3ll:
Working with my first Toshiba and need help on Caller Id programming:
1. Can't get CID information to display on other than the 'owner' station for a given CO line, even though that CO line appears on several stations. This greatly lessens the value of CID in my client's shop. Any way to fix?
Do the lines ring on all the phones. I tested on my DK40 line 1 rings to 3 phones all show CID name of caller.
2. When using CF External, DK40i does not send CID information for the original caller; rather you get CID for line DK40i uses to forward the call, unlike the LEC's CF feature. Can this be fixed to send the more valuable original caller CID info?
Here's the deal the DK is using a different line to call out ( Call comes in on line 1 CF EX uses line 2 to call out and sets up a Trunk to trunk conf) The Lec is using what Verizon calls NARS. The CID is not deleivered to the orginal location it is set to the forwarded number.
THANKS! Hope that helps.
|
|
|
|
Forums84
Topics94,287
Posts638,793
Members49,767
| |
Most Online5,661
May 23rd, 2018
|
|
|
0 members (),
135
guests, and
401
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
![[Linked Image from sundance-communications.com]](https://www.sundance-communications.com/ad-icon/1013.gif){kind=icon}