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Joined: May 2003
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Can any one detail the steps required to send all incoming CO calls to Stratagy box 900 for call routing?

Thanks - help

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By default, MB 990 answers the line as Auto Attnd. If you want 900 to answer, then you have to set it up in the Stratagy Configuration.

Then point all of your outside lines to ring to the VM Group Pilot Number.

If you need help. e-mail me, or one of the other Mods.

Dan


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Hello,

Can any one please let me know which program code you use to point CO lines to MBX 990 for the Auto Attendant?

Thanks -

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Day ringing would be program 81 if you want the calls to go to the voice mail.

If you have your voicemail ports set up as a distributed hunt group (program *40) you would program port 900 to ring all lines by turning on all the leds.

If you have your voicemail ports set up as a regular hunt group (program 33) you would program ONLY the first port of the group to ring.


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Also depends on which system it's on. Programming is different for DK and CTX.


Joe
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