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#185716 07/14/06 10:12 AM
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Got a DK 280 with a full T1, all channels are fine incoming and outgoing, except channel 1 (co1),calls will ring in on channel 1 but you can't break dial tone on outgoing, it is a ground start T1.I believe it is probably the carrier's problem, but when they showed up to check they didn't have a t-bird to check .....

any ideas??

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#185717 07/14/06 02:49 PM
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If this a analog line you could reverse t/r.


-TJ-
#185718 07/14/06 03:02 PM
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Are you using a T-1 card or a channel bank?

If an RDTU card, check *41-2 and see if channel 1 is identical to the other channels.

If a channel bank and using RGLU cards, put your test set on the first channel and temporarily touch a solid ground to tip and you should hear dial tone and be able to break dial tone and go out. If not, AHAH, it is not your problem unless you provided the channel bank.


THE Bracha, old blond specialist in Rube Goldberg solutions.
#185719 07/14/06 04:02 PM
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it is a RDTU and I already checked all the programing, replaced RDTU, stil have problem , we just took this customer over .They said this same thing happened about a year ago, and the tech came out and did a power cycle on the system and the main cabinet's power supply died, replaced power supply and problem cleared,I also swapped out the power supply today .... no help.

#185720 07/15/06 12:03 PM
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Try moving the rdtu to another slot.

#185721 07/19/06 09:26 AM
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steve
some people set up systems so no dial out on line one. just a thought.
m

#185722 07/19/06 10:08 AM
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no this is something that just started happening, other than the time before we took customer over. Think I am going to replace the cabinet, because if I remember right , if move the card to another slot the ports will shift/jump

#185723 07/19/06 07:47 PM
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If you are using only the RDTU for dial tones and have no other RCOU/RCOS or RDDU or RGLU cards, the dial tone numbers would not shift.

If you moved the RDTU to a second cabinet and had any other dial tone cards follow in the same order, the DT numbers would not change. You do have to do all the programming for that slot (timing, etc.) but it should work fine.


THE Bracha, old blond specialist in Rube Goldberg solutions.
#185724 07/19/06 07:52 PM
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Bunnie is right. The station ports will not shift. The trunk ports will though. But if you don't have any other trunks than the RDTU then there's no harm moving it.


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