|
Joined: Jul 2003
Posts: 1,231
Member
|
OP
Member
Joined: Jul 2003
Posts: 1,231 |
hello telco friends. im stumped. most systems allow me to set them so users with a headset can press the spkr button to answer a call on the headset instead of lifting the handset. this is a dk16 and i dont find anything in the manual or the user guide. did i miss something. thanks dave
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
Joined: Apr 2004
Posts: 4,991
Member
|
Member
Joined: Apr 2004
Posts: 4,991 |
Is there a headset adapter in the phone ?
|
|
|
|
Joined: Jul 2003
Posts: 1,231
Member
|
OP
Member
Joined: Jul 2003
Posts: 1,231 |
they just have a plantronics base unit between the handset and the phone. he takes the handset off hook to use the headset.
|
|
|
|
Joined: Mar 2001
Posts: 3,869
Member
|
Member
Joined: Mar 2001
Posts: 3,869 |
You need a HHEU card that mounts to the inside of the base and the cable plugs into the side of the phone. The headset jack is on the bottom of the phone (you have to knock out a small square piece of plastic to install it.)
The headset plugs into the new headset port and voila everything is fine. Look for HHEU install in your manual. The card is very cheap, can't post prices.
THE Bracha, old blond specialist in Rube Goldberg solutions.
|
|
|
|
Joined: Aug 2002
Posts: 4,924 Likes: 1
Administrator
|
Administrator
Joined: Aug 2002
Posts: 4,924 Likes: 1 |
Bunnie wouldn't he need to find a HHEU1a for the DK16 or would a HHEU2 work?
|
|
|
|
Joined: Apr 2004
Posts: 4,991
Member
|
Member
Joined: Apr 2004
Posts: 4,991 |
Steve the book says either but the 1 is headset ops only
Ken
|
|
|
|
Joined: Mar 2001
Posts: 3,869
Member
|
Member
Joined: Mar 2001
Posts: 3,869 |
An HHEU2 replaces the HHEU, and is backwards compatible.
I have a couple in stock if he can't find it anywhere else, but I don't try to compete with the board runners.
The BHEU is for 3000 series phones only, not backwards compatible with the 2000 series.
THE Bracha, old blond specialist in Rube Goldberg solutions.
|
|
|
|
Joined: Jul 2003
Posts: 1,231
Member
|
OP
Member
Joined: Jul 2003
Posts: 1,231 |
thank you so much for all the help. i have to dig out the box of toshiba cards and see if i have one. seems like toshiba has tons of cards for this and that. thanks again. dave
|
|
|
|
Joined: Mar 2001
Posts: 3,869
Member
|
Member
Joined: Mar 2001
Posts: 3,869 |
This isn't a card, it is a daughterboard about the size of your thumb (well maybe a big thumb) with about a foot of flat cable ending in a connector. One end wire is red.
It screws into the base of the phone after you remove the square plastic piece.
THE Bracha, old blond specialist in Rube Goldberg solutions.
|
|
|
|
Joined: May 2003
Posts: 2,267
Member
|
Member
Joined: May 2003
Posts: 2,267 |
If you are using the HHEU1, make sure you read up on cutting the jumper....
|
|
|
Forums84
Topics94,284
Posts638,768
Members49,765
|
Most Online5,661 May 23rd, 2018
|
|
2 members (justbill, James D.),
122
guests, and
301
robots. |
Key:
Admin,
Global Mod,
Mod
|
|
|
|