Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#189742 06/07/07 06:58 AM
Joined: Sep 2006
Posts: 6
Member
OP Offline
Member
Joined: Sep 2006
Posts: 6
Our Toshiba VoIP system is about 3 years old... a Strata CTX100 using a BIPU card. All phones operate across a VPN on the Internet, and are scattered across Pennsylvania. Recently, we added our sixth IP phone to the system. All is working fine, except a few times a day I have to hit the reset button on the BIPU because one of the phones in the field (about two hours away) drops and two others get real staticy and have a lot of delay.

We've swapped out the BIPU, but have the same problem. Today we're swapping out the phone. Only other piece of equipment in play is the Netgear VPN router 318 locally and a 338 at the remote, but the BIPU shouldn't be involved with the routers in this manner should it?

Please advise... thanks in advance.

BCM

Atcom VoIP Demo
VoIP Demo
#189743 06/07/07 11:36 AM
Joined: Nov 2005
Posts: 645
Member
Offline
Member
Joined: Nov 2005
Posts: 645
I'm not a VoIp expert but did you check yoru bandwidth to make sure that isn't causing the issue?

#189744 06/17/07 05:37 PM
Joined: Sep 2006
Posts: 6
Member
OP Offline
Member
Joined: Sep 2006
Posts: 6
It was a heat problem. I found that pressing the reset button on the BIPU cleared things up for a bit, but then it recurred. On a whim, I pulled the top and front off the cabinet and the problem immediately went away and hasn't recurred since.


Moderated by  Carlos#1, phonemeister 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics93,737
Posts636,402
Members49,615
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
Today's Birthdays
effedisk, hellbender, Pat Amaral, Zip
Newest Members
AMS Technology C, Chrontel, RonZ1971, Michael1948, lllDez
49,615 Registered Users
Top Posters(30 Days)
jsaad 7
Toner 6
Who's Online Now
1 members (Michael1948), 29 guests, and 23 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: Business Phone Systems | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2022
Powered by UBB.threads™ PHP Forum Software 7.7.5