web statisticsweb stats Business Phone Systems Tech Talk Forum - VOIP & Cloud Phone Help

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#189742 06/07/07 02:58 AM
Joined: Sep 2006
Posts: 6
Member
OP Offline
Member
Joined: Sep 2006
Posts: 6
Our Toshiba VoIP system is about 3 years old... a Strata CTX100 using a BIPU card. All phones operate across a VPN on the Internet, and are scattered across Pennsylvania. Recently, we added our sixth IP phone to the system. All is working fine, except a few times a day I have to hit the reset button on the BIPU because one of the phones in the field (about two hours away) drops and two others get real staticy and have a lot of delay.

We've swapped out the BIPU, but have the same problem. Today we're swapping out the phone. Only other piece of equipment in play is the Netgear VPN router 318 locally and a 338 at the remote, but the BIPU shouldn't be involved with the routers in this manner should it?

Please advise... thanks in advance.

BCM

Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

#189743 06/07/07 07:36 AM
Joined: Nov 2005
Posts: 645
Member
Offline
Member
Joined: Nov 2005
Posts: 645
I'm not a VoIp expert but did you check yoru bandwidth to make sure that isn't causing the issue?

#189744 06/17/07 01:37 PM
Joined: Sep 2006
Posts: 6
Member
OP Offline
Member
Joined: Sep 2006
Posts: 6
It was a heat problem. I found that pressing the reset button on the BIPU cleared things up for a bit, but then it recurred. On a whim, I pulled the top and front off the cabinet and the problem immediately went away and hasn't recurred since.


Moderated by  Carlos#1, phonemeister 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,262
Posts638,696
Members49,757
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
211,098 Shoretel
187,709 CTX100 install
186,794 1a2 system
Newest Members
BPopilek, Rich F, LewisR, TDKs79, Buttinset
49,757 Registered Users
Top Posters(30 Days)
dexman 18
Toner 12
TDKs79 8
pvj 4
Who's Online Now
1 members (Curlycord), 120 guests, and 246 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5