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Joined: Aug 2005
Posts: 391
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OP
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Joined: Aug 2005
Posts: 391 |
We are tring to track what happens to an incoming call if it gets answered or if it goes back to vm we have a cix 670 with a bsis our problem is an incoming call in the smdr data stops when the auto attendent picks up can we see the whole call process by smdr? Is there another way to do this?
The Advance Noobie!
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Joined: Jun 2003
Posts: 3,273 Likes: 1
Moderator-Toshiba
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Moderator-Toshiba
Joined: Jun 2003
Posts: 3,273 Likes: 1 |
Try prog 513 FB 5 to 'Destination'.
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Joined: Aug 2005
Posts: 391
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OP
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Joined: Aug 2005
Posts: 391 |
i did didn't change anything does it matter that i have an H after the ext in voice mail?
The Advance Noobie!
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Joined: Aug 2005
Posts: 391
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OP
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Joined: Aug 2005
Posts: 391 |
I think i got it i wasn't picking up the ext and answering the call.
The Advance Noobie!
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Joined: Aug 2002
Posts: 4,924 Likes: 1
Administrator
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Administrator
Joined: Aug 2002
Posts: 4,924 Likes: 1 |
Originally posted by freshfitz:
I think i got it i wasn't picking up the ext and answering the call. :scratch: Don't you just hate went that happens
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