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call tracking smdr
#190624 08/21/07 07:27 PM
Joined: Aug 2005
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We are tring to track what happens to an incoming call if it gets answered or if it goes back to vm we have a cix 670 with a bsis our problem is an incoming call in the smdr data stops when the auto attendent picks up can we see the whole call process by smdr? Is there another way to do this?


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Re: call tracking smdr
#190625 08/22/07 12:16 AM
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Try prog 513 FB 5 to 'Destination'.

Re: call tracking smdr
#190626 08/22/07 04:41 AM
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i did didn't change anything does it matter that i have an H after the ext in voice mail?


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Re: call tracking smdr
#190627 08/22/07 07:21 AM
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I think i got it i wasn't picking up the ext and answering the call.


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Re: call tracking smdr
#190628 08/22/07 11:16 AM
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Quote
Originally posted by freshfitz:
I think i got it i wasn't picking up the ext and answering the call.
:scratch:
Don't you just hate went that happens


Moderated by  Carlos#1, phonemeister 

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