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Connect CTX 100 System
#190683 08/26/07 11:52 AM
Joined: Jul 2007
Posts: 2
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We have Strata CTX 100 in WinAdmin, after login I can’t connect with the System.
On connect now the computer asks for the Community Name and CTX IP / Name.
How to connect the system? Please help.
Thanks.

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Re: Connect CTX 100 System
#190684 08/26/07 03:18 PM
Joined: Jan 2006
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Its a two-tier login process to protect from unauthorized access. We change the community name on all our systems - might be best to ask the installing dealer.


Shawn
Absolute Communications, Inc.
Re: Connect CTX 100 System
#190685 09/04/07 12:01 PM
Joined: Sep 2007
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I have taken over telecommunications maintenance of a rather large church I am unable to gain access to their strata ctx system. I believe the installers renamed the community name to something other than default. I need a way to access the system. Is there a way to reset the bpiu, so that the community name also resets, or is there a way to figure out what community name they set it to, without having to reset the whole box?

Re: Connect CTX 100 System
#190686 09/04/07 02:07 PM
Joined: Sep 2004
Posts: 2,017
Moderator-Toshiba, Request an Installer
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Moderator-Toshiba, Request an Installer
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Call your Toshiba dealer. They can have Toshiba dial into the system and default the community name.


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Toshiba Technical Support at: One Ring Telecom
Re: Connect CTX 100 System
#190687 10/25/07 03:57 PM
Joined: Sep 2007
Posts: 2
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I actually just got around to contacting a toshiba dealer and they told me they would have to come out and re-install the system, which I know is not at all accurate. If anyone can tell me how to reset the community name myself, please pm me.

Thanks

Re: Connect CTX 100 System
#190688 10/25/07 09:07 PM
Joined: Jun 2003
Posts: 3,260
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Pm'd you.


Moderated by  Carlos#1, phonemeister 

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