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#190683 08/26/07 07:52 AM
Joined: Jul 2007
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We have Strata CTX 100 in WinAdmin, after login I can’t connect with the System.
On connect now the computer asks for the Community Name and CTX IP / Name.
How to connect the system? Please help.
Thanks.

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#190684 08/26/07 11:18 AM
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Its a two-tier login process to protect from unauthorized access. We change the community name on all our systems - might be best to ask the installing dealer.


Shawn
Absolute Communications, Inc.
#190685 09/04/07 08:01 AM
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I have taken over telecommunications maintenance of a rather large church I am unable to gain access to their strata ctx system. I believe the installers renamed the community name to something other than default. I need a way to access the system. Is there a way to reset the bpiu, so that the community name also resets, or is there a way to figure out what community name they set it to, without having to reset the whole box?

#190686 09/04/07 10:07 AM
Joined: Sep 2004
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Former Moderator-Toshiba, Request an Installer
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Call your Toshiba dealer. They can have Toshiba dial into the system and default the community name.


Now available Voicemail Programmer Kit to program your Toshiba Voice Mail across your network.

Toshiba Technical Support at: One Ring Telecom
#190687 10/25/07 11:57 AM
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I actually just got around to contacting a toshiba dealer and they told me they would have to come out and re-install the system, which I know is not at all accurate. If anyone can tell me how to reset the community name myself, please pm me.

Thanks

#190688 10/25/07 05:07 PM
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Pm'd you.


Moderated by  Carlos#1, phonemeister 

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