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#194379 07/30/08 11:49 AM
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All:

This is my first time configuring my environment for IP phones. When I configure my phone i get a message on the display that says "StationID unmatch".

I also get this message when trying to program the station within emanager.

"IPT is not registered in the system"

Thoughts?

I have a Strata CIX/CTX V.ARS 3.10

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#194380 07/30/08 11:51 AM
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do you have an IP license?


Shawn
Absolute Communications, Inc.
#194381 07/30/08 11:59 AM
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yes, i have five licenses...

#194382 07/31/08 12:59 AM
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In program 250 fb04 and 05 set to "do not care"

#194383 07/31/08 07:10 AM
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They are both set to "do not care", but it still doesn't work and the IP address on the phone doesn't get displayed in the IP address field. I can ping both devices...phone and card..

#194384 07/31/08 10:13 AM
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Can you ping the IPU address from the phone? How are you setting up the phones, DHCP or static address? Are the IPT's offsite? Also, do you have the IPT's programmed correctly? If these phones are connected to a BIPU they must be set up as IPT_B. If they are connected to and L/MIPU, they must be set up as IPT_L.

#194385 07/31/08 10:33 AM
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try going into programming on the phone and manually putting in the station id...


PBX Battery backup systems

www.telcom1.net
#194386 08/01/08 10:17 AM
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Can you ping the IPU address from the phone? yes

How are you setting up the phones, DHCP or static address? static

Are the IPT's offsite? No, they're in the same building.

Also, do you have the IPT's programmed correctly? If these phones are connected to a BIPU they must be set up as IPT_B. If they are connected to and L/MIPU, they must be set up as IPT_L.

it's set to IPT_L - the card is an LIPU-X

#194387 08/01/08 02:15 PM
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I seem to remember once a long while back about having a network with different subnets. Just a shot in the dark!


Moderated by  Carlos#1, phonemeister 

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