|
|
|
|
Joined: Jun 2007
Posts: 627
Member
|
OP
Member
Joined: Jun 2007
Posts: 627 |
As of this morning, when we try to use our Insight reporter, It just hangs at the "Connecting to the license server Please wait" box.
It is tring to connect to port 7625. How would I verify that is the correct port? It does this on the local machine as well as the remote machines.
My vendor is not returning calls, any idea?
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Feb 2007
Posts: 1,314
Member
|
|
Member
Joined: Feb 2007
Posts: 1,314 |
I believe that needs to be the same port number as what is programmed in the MIS program of the Oaisys Netserver.
|
|
|
|
|
Joined: Jul 2006
Posts: 728
Member
|
|
Member
Joined: Jul 2006
Posts: 728 |
I would think that is correct if it was working before today. I would reboot the Server and see if it comes back up. There maybe something hanging the connection up.
|
|
|
|
|
Joined: Jan 2008
Posts: 59
Member
|
|
Member
Joined: Jan 2008
Posts: 59 |
Hi Mj
Is the pc running as client or server? if it is running as client then restart the server and make sure the client can ping the server, if it is the server check the dongle hasn't been unplugged from the parallel or usb port(depending on s/w version)also make sure the server has full admin rights and the insight folder is shared.
Live Long and Prosper My Friends
|
|
|
|
|
Joined: Feb 2007
Posts: 1,314
Member
|
|
Member
Joined: Feb 2007
Posts: 1,314 |
Ah yes, as moggey said, make sure that Insight folder is shared and the client has the proper path to get to it. Should have known that since I just ran into that scenario just a couple weeks ago.
|
|
|
|
|
Joined: Jun 2007
Posts: 627
Member
|
|
OP
Member
Joined: Jun 2007
Posts: 627 |
They came out, the sentinel driver had been deleted?
Last time the service was stopped.
Any idea what would be causing this?
|
|
|
|
|
Joined: Dec 2006
Posts: 810
Member
|
|
Member
Joined: Dec 2006
Posts: 810 |
Sounds like it could have been a corrupted driver. Re-install the latest version and monitor the situation.
Pat Austin Teleco Inc. Product Manager/Sales Engineer Adtran ATSP TCTE/CTP Certified Teleco Homepage
|
|
|
|
Forums84
Topics94,284
Posts638,769
Members49,765
| |
Most Online5,661
May 23rd, 2018
|
|
|
0 members (),
102
guests, and
310
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
