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Joined: Oct 2006
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Siffleu Offline OP
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any SMDR software available for a strata system ?

I already have my licence and my card for the serial port log output, but all the data is in a raw format, had to do reports with it..

thanks

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There are many different SMDR call acounting software packages. Take a look at Tapit, it can be found at trisys.com.

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There is Ultimate Call Accounting, and then I believe Tapit from Trysis also works with the Toshiba.


James Berman
Business Telephone Systems
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Mitel - Premise and Cloud Solutions
Iwatsu
| Business Telephone Systems Atlanta |
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Siffleu Offline OP
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I've learn that toshiba SMDR don't give internal call log ???

how come ????

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Siffleu Offline OP
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ultimate call accounting vs tapit witch one is prefered here ?

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I have always liked the ultimate call accounting product line. Good stuff.

The DK's never did internal call collection, however I do believe the new CTX/CIX do.

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Quote
Originally posted by mj_wald:
I have always liked the ultimate call accounting product line. Good stuff.

The DK's never did internal call collection, however I do believe the new CTX/CIX do.
You are correct CIX will record internal. Tapit or Ultimate will work fine. I have installed many of each and think both are equally good.


Pat Austin
Teleco Inc.
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Adtran ATSP
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Siffleu Offline OP
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Ultimate call accounting told me toshiba don't log internal calls for sure

I had a doubt so I've check with hyperterminal, conencted to my cabinet, and I saw it only log external from the toshiba phone, no external call to the toshiba and no internal call

what can I do ?

I think I have everything updated, my "cpu" card got the latest firmware, go few IP phones installed too

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Taske Essentials will log internal calls and does not use an SMDR port.

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Siffleu Offline OP
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how does it works then ?

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