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#195475 11/17/08 10:39 PM
Joined: Jan 2008
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Hi All,

Can anyone tell me how to remove the Busy greeting from an IES32 i have a customer who does not want to use them i have been told to remove the small b's for r's on the Busy methods in Telephone System Integration this however seems to be an invalid entry and an error is thrown up.

Thanks


Cheers Chris
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#195476 11/18/08 02:10 AM
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Former Moderator-Toshiba, Request an Installer
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What do they want to hear when the station is busy?


Now available Voicemail Programmer Kit to program your Toshiba Voice Mail across your network.

Toshiba Technical Support at: One Ring Telecom
#195477 11/18/08 02:18 AM
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There standard greeting for some reason they wont record busy greeting


Cheers Chris
#195478 11/18/08 03:21 AM
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In the system configuration options you should see one that says "cancel_busy_hold=" this should be set to TRUE.

Also this can be set on a mbx basis by un-checking the "busy hold" box in mailbox options.


Pat Austin
Teleco Inc.
Product Manager/Sales Engineer
Adtran ATSP
TCTE/CTP Certified

Teleco Homepage
#195479 11/18/08 03:39 AM
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Thanks very much cancel_busy_hold set to true worked a treat


Cheers Chris

Moderated by  Carlos#1, phonemeister 

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