atcomsystems.ca/forum Forums TDM Business Telephone Systems Toshiba Telephones & Systems dk40 and 4 port stratagy voice mail flash, voicemail just rings

Come on RobB in the first post voicemail that hasn't worked for years is just full?
dangmoss get to sight take a nul modem cable with you and post up.

Due to the rules of the board we can tell you what to do in the open forum but we cant tell you how to do it.

Several of the MODS offer tech support by phone.

SSPhone .I always start with the basics first, Yes it may be dead and buried but if no housekeeping has been performed on the flash it could just be full who knows. You maybe correct if thats the case then a replacement will be needed but I have had it happen before and I dare say it will happen again.We wont know for sure until Dangmoss goes to site.

Ok im onsite the power is on
the four port lights are on

the one light with 2 arrows is out

i cannot establish hyperterminal communications on either port

help

I'm trying 9680 8 n 1 no flow

i get nada

Did you try rebooting?

I rebooted the VM not the phone switch, yes

OK I rebooted it all, nada...

if I unplug the analog ports the lights go out

if i have hyperterminal watching the serial ports, and power it up I see nada

on the flash its 57600 baud

ya I tried that speed tooo...

I dont see anything not even garbage

Nothing on power up either