atcomsystems.ca/forum Forums TDM Business Telephone Systems Toshiba Telephones & Systems CIX 100 Stratagy Voicemail

1. After listening to voice mail message or forwarding message, how do you keep as new with light still on?

2. If I forward vm message within my office, and I add a greeting to the beginning of it, the original message does not forward, only the beginning greeting? Help, please.

As far as the light going out after you listen to a voicemail , as long as you didn't save or delete it , check the notify schedule for a mailbox , check the light off template , make sure the "Type" is pickup.

Where do I find those settings in Network emanager?

Equipment is CIX100 : ACTU
Version AR5.20 MT009.00

In network emanager, I have a red bar across the top with tabs. The only place I find voie mail stuff is in the system tab under voicemail data. In there there is a setting called cancellation method for vm mw. I can find no other voicemail or mailbox settings. I think the vm card is an LVMU.

Those settings are in the VMail administration software. Get VM Manager 1.8 from your Toshiba Dealer.

I just installed VM Manager and am unable to connect? How do I set it up with my system? Have LVMU Voicemail with 4 ports. Can I connect to it through my internal network like I connect to eManager?

No , you will need a 6 conductor base cord and a PPTC-9 adapter , and connect to your serial port on the computer

Hey Steve,

I had a weird problem with a USB to Serial connector with a Null modem cable. I was using VmManager trying to connect to an IVP8 Rv2. I would try to log in withe standard credentials and it would wait then tell me " logon to Stratagy failed". I tried a different password and it said " password doesn't match on System". I figured my cable was fine. One of my other guys dialed in remotely, used the same credentials I used and he was able to get in... What gives?

I have never been able to get a USB to serial to work.
What baud rate were you using ?

We are working as fast as we can to get a device like the ORT RS232 that we use to program Telrad System by a Network connection for the LVMU and GVPH voicemails. As soon as we get it tested we will be adding it the website to sale to dealers and end users.