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#199515 11/18/09 12:59 PM
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dwflood Offline OP
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I'm a bit new to the CIX, so these questions are probably simple...


CIX 40:

How does a station transfer an answered call directly into another stations voice mailbox? I assigned a 'One Touch' button with dial string of CNF#407, but not sure if this is correct and it didn't work anyway. (4-port GVPH-1A)


How do you access the Caller ID log? Customer want to be able to push a button to look at a log of received calls. I programmed a button on the reception phone as 'Call Control - CLID' but it doesn't seem to do anything when pressed.

Can a SoftPhone IP user print out the Caller ID log?


Thanks!

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TRansfer to voicemail = CNF#407 , dial ext number ,then # , or press the DSS button of the persons voicemail you want to transfer to

You must program call history memory (how many numbers it will store) in program 204, Stations / DKT / FB 17.

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What Steve said on the first two.

smile

I don't know about printing... but guess you could do a screen-cap and print them.
:shrug:


- Tony
Ohio Data LLC
Phone systems, data networks, firewalls and servers in Central Ohio.
Some people aren't used to an environment where excellence is expected.

Moderated by  Carlos#1, phonemeister 

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