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Joined: Jun 2004
Posts: 1,367
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OP
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Joined: Jun 2004
Posts: 1,367 |
I have several DIDs that are ending up somewhere and I would like to change.
My problem is I can not find where they are going. (They CFWD immediatelt to a VM box)
in 17 2,3,4 are lit
so *71 sholdn;t be used and found no instance of the DID numbers there anyway.
went through *09 135Ports +100 PhDn ports.
can;t find it. Other than going through the rest of the ports, any suggestions?
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Joined: Jun 2003
Posts: 3,273 Likes: 1
Moderator-Toshiba
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Moderator-Toshiba
Joined: Jun 2003
Posts: 3,273 Likes: 1 |
Try program *17 to see if maybe those DID nos. are intercepted.
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Joined: Jun 2004
Posts: 1,367
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OP
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Joined: Jun 2004
Posts: 1,367 |
already checked that as well. thanks
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Joined: Jan 2010
Posts: 937 Likes: 2
Moderator-Toshiba
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Moderator-Toshiba
Joined: Jan 2010
Posts: 937 Likes: 2 |
Possibly someone used *43 to re-reoute the DID to an unused port number that is pointing to the voicemail, then allocating a VMID to that port number to get it into the required mailbox.
Carl
Regards
Carl
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Joined: Jun 2004
Posts: 1,367
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OP
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Joined: Jun 2004
Posts: 1,367 |
Will have to take a peek next time I go, thanks.
However, these are analog DIDs, not a PRI
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