|
|
|
|
Joined: Nov 2008
Posts: 45
Member
|
OP
Member
Joined: Nov 2008
Posts: 45 |
How to program MOH DB levels? Can this be programmed through a phone or is laptop programming required?
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Jan 2006
Posts: 2,266 Likes: 1
Member
|
|
Member
Joined: Jan 2006
Posts: 2,266 Likes: 1 |
I have never had to not sure , What is the problem ? volume to low ?
|
|
|
|
|
Joined: Nov 2008
Posts: 45
Member
|
|
OP
Member
Joined: Nov 2008
Posts: 45 |
Yes, MOH is to low on phone system.
|
|
|
|
|
Joined: Feb 2007
Posts: 319
Member
|
|
Member
Joined: Feb 2007
Posts: 319 |
|
|
|
|
|
Joined: Nov 2008
Posts: 45
Member
|
|
OP
Member
Joined: Nov 2008
Posts: 45 |
Sorry if I ask the same questions.
Can I change the pad levels with programming through the phone or must this be done with the toshiba programming software on a laptop? If I'm able to do this through the phone what are the programs are required to be changed for the MOH?
|
|
|
|
|
Joined: Jan 2010
Posts: 937 Likes: 2
Moderator-Toshiba
|
|
Moderator-Toshiba
Joined: Jan 2010
Posts: 937 Likes: 2 |
You can program via the handset it is P107
BUT the question is what device have you plugged in for the MOH device?
Has it got a line output and is it connected via an LIU (barrier box)?
Does the LIU have a level adjustment screw installed?
Regards
Carl
|
|
|
|
|
Joined: Jun 2003
Posts: 3,273 Likes: 1
Moderator-Toshiba
|
|
Moderator-Toshiba
Joined: Jun 2003
Posts: 3,273 Likes: 1 |
What exactly is the problem related to? Is the MOH volume too low to the caller when placed on hold, or is it too low as background music when played over a DKT?
|
|
|
|
|
Joined: Nov 2008
Posts: 45
Member
|
|
OP
Member
Joined: Nov 2008
Posts: 45 |
Thanks for the help. Even though I padded it up it was still to soft. I'm going to add a small amp to boost the level into the phone system.
|
|
|
|
Forums84
Topics94,284
Posts638,771
Members49,765
| |
Most Online5,661
May 23rd, 2018
|
|
|
1 members (Toner),
157
guests, and
400
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
