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DK 40
#200075 01/27/10 09:57 AM
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bditech Offline OP
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I have a customer with a dk40 and on one phone when I do a transferr to an outside number I hit the flash and it wont let me break dail tone its only on the one phone ext. 24. All others work ok.
Thanks

Toshiba Telephones and Equipment
Re: DK 40
#200076 01/27/10 10:31 AM
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Try prog 48 and copy from a working port.

Re: DK 40
#200077 01/27/10 10:45 AM
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bditech Offline OP
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I did check program 48 and is the same. Any other ideas?
Thanks
Rod

Re: DK 40
#200078 01/27/10 11:43 AM
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Check the button programming the phone maybe mislabelled.

Re: DK 40
#200079 01/27/10 11:52 AM
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What if you try to manually flash? ie. CNF/TRN #45.

Re: DK 40
#200080 01/27/10 02:33 PM
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bditech Offline OP
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I checked the button and it will flash I get dial tone but when I try to dial it wont break dial tone. No other lines lite up when I do the flash. So I know im not getting another line.
Thanks

Re: DK 40
#200081 01/27/10 04:12 PM
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Program 15 option 8 =operation after CO flash , this is system wide per line so if it works on one phone and not the other , probably not it

Re: DK 40
#200082 01/27/10 06:08 PM
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I would check the differences between the working extns and the faulty one in P30 class of service.
It could be leds 11 or 12 enabled on extn 24


Regards
Carl
Re: DK 40
#200083 01/28/10 04:03 AM
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bditech Offline OP
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I think I did the P30 and the same as ext.10. Will double check it though.
Thanks

Re: DK 40
#200084 01/29/10 05:28 AM
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bditech Offline OP
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Checked P30 and the same as other ext.
Thanks


Moderated by  Carlos#1, phonemeister 

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