web statisticsweb stats Business Phone Systems Tech Talk Forum - VOIP & Cloud Phone Help

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Joined: Jan 2010
Posts: 6
protech Offline OP
Member
OP Offline
Member
Joined: Jan 2010
Posts: 6
I'm trying to setup a TIS Professional Voice Model TIS 16 on a Toshiba CTX28 phone system, and I'm getting no help anywhere. Does anyone have any setup manuals for the TIS 16, config software and or updated software for the TIS 16 I can get my hands on? I would be very very very grateful.


Thank you

Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

Joined: Jan 2006
Posts: 2,266
Likes: 1
Member
*****
Offline
Member
*****
Joined: Jan 2006
Posts: 2,266
Likes: 1
Theres not any software , you can use hyper terminal

Joined: Jan 2010
Posts: 6
protech Offline OP
Member
OP Offline
Member
Joined: Jan 2010
Posts: 6
I sent you an email Steve. I appreciate your response.

Joined: Dec 2007
Posts: 2,033
Moderator-Toshiba
Offline
Moderator-Toshiba
Joined: Dec 2007
Posts: 2,033
You should be able to find a manual from the "manuals" link at the top of the page.

Curious - do you know which version you have?


- Tony
Ohio Data LLC
Phone systems, data networks, firewalls and servers in Central Ohio.
Some people aren't used to an environment where excellence is expected.
Joined: Jan 2010
Posts: 6
protech Offline OP
Member
OP Offline
Member
Joined: Jan 2010
Posts: 6
I will check the version tomorrow and I found a manual for installing and administering the TIS16 however now I am unable to find the proper code for the telephone system type, the table in the manual does not list my phone system. My phone system is a Toshiba Strata CTX28; the table only has the following options


1 9016 Toshiba DK 16, 56, 96

2 9024 Toshiba DK 14, 16e, 40, 40i, 280,
424, 424i Toshiba CTX 100, CTX 670

3 9424 Toshiba DK 40, 40i, 280, 424, 424i
Toshiba CTX 100, CTX 670

4 9008 Toshiba DK 8


anyone know the system type for the CTX28 in reference to the TIS16?

Joined: Jan 2006
Posts: 2,266
Likes: 1
Member
*****
Offline
Member
*****
Joined: Jan 2006
Posts: 2,266
Likes: 1
I would think that either one of the ones that list the CTX 100 or 670 will work as long as its not smdi , I took over a CTX 28 that has the TIS 16 installed but it was already setup. Iwould think it would tell you in the manual.

Joined: Jan 2010
Posts: 6
protech Offline OP
Member
OP Offline
Member
Joined: Jan 2010
Posts: 6
I checked the manual thoroughly but its possible I missed that piece of information. I will look again. In the mean time if anyone does know the system type and confirmation code are both necessary when configuring the TIS16 with whatever phone system you have.

Thanks,
Marzio Padilla
Protech Consulting

Joined: Dec 2006
Posts: 810
Member
Offline
Member
Joined: Dec 2006
Posts: 810
You want code 9024. 9424 is for SMDI.


Pat Austin
Teleco Inc.
Product Manager/Sales Engineer
Adtran ATSP
TCTE/CTP Certified

Teleco Homepage
Joined: Jan 2010
Posts: 6
protech Offline OP
Member
OP Offline
Member
Joined: Jan 2010
Posts: 6
How do I know if its SMDI?

Joined: Jan 2010
Posts: 937
Likes: 2
Moderator-Toshiba
*****
Offline
Moderator-Toshiba
*****
Joined: Jan 2010
Posts: 937
Likes: 2
Does it has a serial cable plugged into the SMDI port on the front of the voicemail?
The serial cable goes from the BSIS card to the SMDI port on the Tis16 VM.
The other way is to chech the configuration in P578 and P579 VM settings in the CTX28

The I/O programming for SMDI will also be set for Serial port 1 with 1200,7,E


Regards
Carl

Moderated by  Carlos#1, phonemeister 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,262
Posts638,697
Members49,757
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
211,113 Shoretel
187,717 CTX100 install
186,810 1a2 system
Newest Members
BPopilek, Rich F, LewisR, TDKs79, Buttinset
49,757 Registered Users
Top Posters(30 Days)
dexman 18
Toner 11
TDKs79 7
pvj 4
Who's Online Now
1 members (JBean3329), 50 guests, and 422 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5