web statisticsweb stats

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#200522 03/05/10 03:12 AM
Joined: Jun 2007
Posts: 31
tel9 Offline OP
Member
OP Offline
Member
Joined: Jun 2007
Posts: 31
I am having an isue with a Stratsy Flash that I have never encountered. One of my clients is claiming that often when someone calls ext 214 to leave a message they are notified the mailbox is full - even though there are no messages recorded on it. No other mailbox seems to be having the issue. I was going to reset the mailbox but not sure if that will help.

Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

#200523 03/05/10 04:26 AM
Joined: Jun 2003
Posts: 3,273
Likes: 1
Moderator-Toshiba
*****
Offline
Moderator-Toshiba
*****
Joined: Jun 2003
Posts: 3,273
Likes: 1
Check the remaining disk space.

#200524 03/05/10 09:45 AM
Joined: Jan 2010
Posts: 937
Likes: 2
Moderator-Toshiba
*****
Offline
Moderator-Toshiba
*****
Joined: Jan 2010
Posts: 937
Likes: 2
Mailbox 0 is the usual culprit with 100's of unheard messages.
If you can login to your mailbox's check this one even if you don't use it normally.

If the Flash is totally full you will not be able to login to any mailbox's and will require an engineer to fix it for you onsite.


Regards
Carl
#200525 03/08/10 01:48 AM
Joined: Jun 2007
Posts: 31
tel9 Offline OP
Member
OP Offline
Member
Joined: Jun 2007
Posts: 31
Thanks all.. I AM the tech. 0 mailbox is used often and currently has 0 messages. But I will check all the others to be sure there is nothing full there. This is the only mbox having the issue oddly enough.
Thanks!

#200526 03/08/10 06:21 AM
Joined: Jun 2007
Posts: 627
Member
Offline
Member
Joined: Jun 2007
Posts: 627
Log into box 999

Option 8*

That will give you a run down of system status, including remaining disk space.


Moderated by  Carlos#1, phonemeister 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,283
Posts638,765
Members49,764
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
211,446 Shoretel
188,305 CTX100 install
187,082 1a2 system
Newest Members
Nadisale, andreww, gohunt, Darrick, telecopippo
49,764 Registered Users
Top Posters(30 Days)
Toner 23
teleco 7
dexman 4
jc2it 4
Who's Online Now
2 members (aweaver, Professor Shadow), 165 guests, and 286 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5