sundance-communications.com Forums Telephony Discussion Phone & VoIP Systems Toshiba Telephones & Systems Music on hold

I think I know the answer to this but let me ask, I am a nortel guy, know not much about Toshiba, OK Nothing, Have a customer that wants music on hold on three of there five lines, not on last two as its a recording on hold, Is there anyway to do that on the DK system?

Not on the DK - it's either all or none.

I had this issue years ago with a radio station. they had several stations sharing one system. they had a unit that the lines themselves ran through and it put different messages on different lines on a DK424. for the life of me i cannot remember what it was called but it did in fact work. the answer is, the system cannot do it but there IS an external device capable of it.

If these lines are copper CO's, Interalia made a device with multiple MOH inputs to play different music sources for different CO lines. This device was installed between the RJ21X and the RCOU. I installed one four or five years ago and it worked great - I just can't recall the model # and I couldn't find it on Interalia's web site.

Thank You

Ah, you must search the web and as Bunnie is the shopping maven.... your solution is at hand.

https://www.skutchelectronics.com/as-801.htm

Good find Bunnie, but the Skutch website seems to be down. However a good search scores something more reasonably priced https://www.powersproductions.com/specials/preownedskutch-as-801orig.php

My only question is How do it know Rufus? It must send out some sort of master MOH signal and then pick the line through the box. No manual was available at the time I went to Skutch.

Carl

$540 for that? not happening in this recession! well not in Vegas anyway, Its so tight here and customer is a dentist n no way he will go for that, thank you tho